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100% Work From Home Union Position- Customer Service/ Sales image - Rise Careers
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100% Work From Home Union Position- Customer Service/ Sales - job 4 of 7

Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.

 

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

 

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving

• Ability to learn, adapt, and adjust on the go

• Works well with others and individually

• Possesses a strong work ethic and drive to succeed

 

What you can expect:

• Flexible Schedule with Weekly Pay

• 100% Remote Position

• Weekly Trainings lead by Top Leaders

• Life Insurance

• Health Insurance reimbursement

• Industry-leading resources and technology

 

*In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.


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Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About 100% Work From Home Union Position- Customer Service/ Sales, Global Elite

At our innovative company in Dearborn, MI, we are thrilled to introduce an exciting opportunity for a 100% Work From Home Union Position specializing in Customer Service and Sales. This role is perfect for enthusiastic and self-driven individuals who are eager to assist and engage with our existing and prospective clients, all while enjoying the comfort of their own homes. You’ll be the friendly face that clients rely on, providing them with outstanding service and showcasing your impressive product knowledge throughout the day. We value excellent communication skills, active listening, and a knack for problem-solving, so if you have the ability to learn and adapt quickly, you might just be the perfect fit! Join us in creating a work culture that prioritizes both personal and professional well-being. With a flexible schedule, weekly pay, ongoing training from our top leaders, and a benefits package that includes life insurance and health insurance reimbursement, you’ll find that we not only care about our clients but our team members as well. As part of our commitment to community wellness, all interviews will be conducted via Zoom video conferencing, making the process smooth and convenient. If you're ready to make a significant impact in the customer service and sales realm while being part of a supportive team, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for 100% Work From Home Union Position- Customer Service/ Sales Role at Global Elite
What are the responsibilities of a 100% Work From Home Union Customer Service/Sales position?

The responsibilities of a 100% Work From Home Union Customer Service/Sales position at our company entail assisting both existing and prospective clients, ensuring they receive top-notch service and relevant product information. You’ll engage with clients daily, addressing their inquiries and resolving any issues they may have. Furthermore, you will be expected to work effectively both independently and as part of a team, constantly adapting to new challenges as they arise.

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What qualifications do I need for the Customer Service/Sales role at your company?

To excel in the Customer Service/Sales position, we primarily look for strong communication skills, including the ability to actively listen and solve problems efficiently. You should be adaptable, displaying a readiness to learn and adjust swiftly to various client needs. Moreover, a strong work ethic and the drive to succeed are essential attributes we value in a candidate.

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Is the 100% Work From Home position truly flexible?

Yes! The 100% Work From Home position offers great flexibility, allowing you to create a schedule that works best for you while ensuring necessary work commitments are met. This is an ideal arrangement for individuals seeking to balance their professional obligations with family life or other personal pursuits.

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What kind of training will be provided for the Customer Service/Sales position?

As part of our commitment to your professional growth, we offer weekly training sessions led by industry-leading experts. These sessions will enhance your skill set, ensuring you're well-equipped to excel in your Customer Service/Sales role and effectively assist our clients.

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What benefits do you offer for the 100% Work From Home Customer Service/Sales position?

In addition to weekly pay and a flexible schedule, our 100% Work From Home Customer Service/Sales position offers a competitive benefits package. This includes life insurance, health insurance reimbursement, and access to industry-leading resources and technology, all geared towards supporting our team's well-being and success.

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Common Interview Questions for 100% Work From Home Union Position- Customer Service/ Sales
How do you handle difficult customers in a Customer Service/Sales role?

Handling difficult customers requires patience and understanding. Start by actively listening to their concerns to make them feel heard. Then, calmly provide solutions or alternatives, demonstrating your willingness to resolve the issue. Share any relevant experiences from past roles to illustrate how you successfully managed similar situations.

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Can you describe a time when you went above and beyond for a customer?

When answering this question, focus on a specific instance that showcases your commitment to customer satisfaction. Detail the situation, what actions you took to exceed the customer's expectations, and the positive outcome that resulted. This demonstrates your dedication and initiative in the Customer Service/Sales field.

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What strategies do you use to stay organized and manage your time when working from home?

Time management is crucial in a remote setting. Discuss tools you use, such as task lists or calendar apps, and emphasize the importance of setting priorities. Share any routines that help you stay focused and organized while balancing multiple tasks, showcasing your skills in managing responsibilities effectively.

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What product knowledge do you consider essential for this position?

For a Customer Service/Sales role, it’s important to have comprehensive knowledge of the products you’re selling. Research the company's offerings beforehand and prepare to discuss any specific products you're particularly interested in. This not only demonstrates your preparation but also your enthusiasm for contributing to the position.

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How do you keep yourself motivated while working remotely?

Discuss personal strategies that help maintain motivation, such as setting daily goals, creating a dedicated workspace, and maintaining regular communication with team members. Highlight the importance of staying engaged and proactive, emphasizing your initiative in a remote working environment.

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Can you explain how you would up-sell or cross-sell a product to a customer?

When discussing up-selling or cross-selling, focus on understanding customer needs first. Ask questions to identify their interests, then suggest relevant products or upgrades that enhance their overall experience. Share past experiences where you successfully executed this to showcase your sales skills.

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What do you think is the most important aspect of customer service?

The most important aspect of customer service is maintaining clear communication. Express understanding and attentiveness to customer needs, as it builds trust and rapport. Explain how you prioritize this value and share an example demonstrating its importance in building long-lasting customer relationships.

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How do you adapt to changes in procedures or policies within your role?

Adapting to changes requires a flexible mindset. Discuss your approach to staying informed of new procedures, such as participating in training, seeking feedback from colleagues, and practicing open communication with supervisors. Illustrate your adaptability with a previous experience where you successfully navigated change.

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What would you do if you didn’t know the answer to a customer’s question?

When faced with a question you can't answer, it’s crucial to maintain composure and ensure customer satisfaction. Explain that you would acknowledge the query, assure the customer you're here to help, and then either consult necessary resources or insist on following up with the correct information. This response exhibits honesty and accountability.

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Why do you want to work in this Customer Service/Sales position with our company?

Discuss specific aspects of the company that resonate with you, such as its values, culture, or commitment to employee growth and client satisfaction. Explain how this aligns with your career goals and why you believe you would be a great fit for this Customer Service/Sales position.

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Dental Insurance
Disability Insurance
Vision Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays
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Full-time, remote
DATE POSTED
December 18, 2024

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