Global Key Client Director

Has responsibility for driving and delivering business and sales
targets for assigned Global Key Client

Primary Objective and Responsibility

Commercially responsible for single Global Key Client
Year over Year Global Growth – Ocean volume and Logistics & Services GP

Strategy

Detailed understanding of the customer’s supply chain strategy and needs
Understanding of our position vs the competitors’ landscape
Develop a joint strategic roadmap with the customer and CPD (Client Program Director)
Develop strong network with key customer’s stakeholders
Develop Maersk value propositions with the customer
Provide input to Global product teams and Verticals on value propositions
Drive inspired Account Team culture with a customer identity (Account Management of the Future)

Customer Satisfaction

Organize and connect the global Maersk team across functions, products and area for overall customer experience

Selling

Lead opportunities identification in accordance with the roadmap
Lead sales pursuits (especially Global opportunities) as per defined sales process
Ensure that Value Propositions are tailor made to customer needs

Accountable for

Global revenue growth
Successful tender/RFQ handling
Share of Wallet across all products and geographies
Global profit margin optimization
Global contract fulfillment
Overall customer NPS
Account plan development and execution

Delivering

Align and Agree on KPI and SLA in partnership with your dedicated Client Program Director
Monitor and support contract fulfillment and commitment
Ensure the overall account team is compliant with NNC guidelines

Critical competencies

Specialized knowledge of the relevant Vertical Industry
Able to Identify opportunities for strategic partnership
Ability to operate effectively in a matrix environment, ability to direct and drive global team strategy
A Sales professional with a proven track record of targeting, pursuing and

winning large scale opportunities

A professional used to liaise with C Level management
Significant experience in International Supply Chain
Highly developed consultative selling approach, persuasiveness and

influencing skills

Geography

This is a remote position based within the continental United States

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.

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