Legal Support Specialist

Why GLS?

Purpose: Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs. 

People: Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar. 

Growth: Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

Benefits: GLS offers the below great benefits for your amazing work!

o   Competitive base pay and performance bonuses, dependent on role

o   Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability

o   401K with employer match and 100% immediate vesting

o   Paid Time Off (PTO) and paid company holidays to help you balance work and personal life

o   Paid Volunteer Time Off (VTO) Annually

o   Tuition Reimbursement

o   Parental Leave

o   Business casual work environment

What does it mean to be a Legal Support Specialist  at GLS?

The Legal Support Specialist I position is responsible for providing support to the company’s Legal Department through a variety of legal and compliance related activities including, but not limited to: conducting legal research, drafting and reviewing legal documents, supporting the management of pre-litigation and litigation matters, supporting regulatory research and contract processes, and providing essential administrative support.  

• Conduct comprehensive legal research using various resources to support Sr. Corporate Counsel
• Prepare initial analysis and reports on regulatory changes in support of the regulatory change management function, as assigned
• Draft, edit, and proofread legal documents, including pleadings and contracts, ensuring accuracy and compliance with applicable legal standards
• Communicate with business owners to gather information, provide status updates, and schedule appointments or meetings as needed
• Work with operations management to perform thorough investigations of complaint allegations and documents the results; prepare and submit appropriate responses that address consumer concerns; as appropriate, recommend actions to be taken to resolve consumer concerns and/or improve processes
• Manage, investigate, and respond to subpoenas and other requests for documents by external parties
• Respond timely to discovery requests from legal recoveries and provide overall support to legal recoveries
• Monitor vendor contract renewal deadlines and support the legal team and business units in managing those deadlines, as assigned
• Perform administrative tasks such as filing, photocopying, and data entry to ensure smooth office operations
• Work collaboratively with other departments to identify and address potential risks and solve issues as they arise; prepare and submit appropriate responses that address concerns; and as appropriate, recommend actions to be taken to resolve concerns and/or improve processes
• Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
• Perform additional assignments and special projects as required by the needs of the company or as directed by management

• Minimum of bachelor’s degree required
• Minimum of two (2) years’ experience in a related field preferred
• Intrinsically motivated with demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
• Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
• Strong oral and written communication skills
• Excellent organizational and problem-solving skills
• Team player that can adapt in a fast paced and changing environment
• Proficient computer skills with working knowledge of internet and standard business applications; ability to quickly learn new computer applications as required
• Commitment to exemplifying the organizational core values and key competencies

• Must be able to work at a desk/in a seated position up to 80% of the workday
• Must be able to constantly operate a computer and other standard office equipment 
• Must be able to talk and hear to exchange accurate information
• Must have close visual acuity to perform activities such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading
• This position is full-time
• The position does not require travel

2023 California Applicant Privacy Notice

GLS participates in the E-Verify program to confirm the employment eligibility of all newly hired employees

Please visit www.glsauto.com for information about our great company and other amazing opportunities

Applicants have rights under Federal Employment Laws

Family and Medical Leave Act (FMLA) 

Equal Employment Opportunity (EEO) 

Employee Polygraph Protection Act (EPPA)