Cashier/Customer Service Representative

Job Title: Cashier/Customer Service RepresentativeLocation: Reno, USACompany: Global PartnersAbout Us: Global Partners is a renowned international consultancy firm celebrated for its innovative solutions and commitment to top-notch customer service. As we expand our operations in Reno, we are looking for a dedicated and personable Cashier/Customer Service Representative to join our team. This role is crucial for managing customer transactions and delivering outstanding service.Job Description: As a Cashier/Customer Service Representative at Global Partners, you will be responsible for handling sales transactions, assisting customers, and supporting various aspects of store operations. Your role will involve providing exceptional customer service, managing the cash register, and ensuring a positive shopping experience for all customers.Key Responsibilities:Customer Service:• Greet customers warmly and assist them with their purchases, inquiries, and concerns.• Provide detailed information about products, promotions, and store policies.• Address and resolve customer complaints or issues with professionalism and empathy.Sales Transactions:• Operate the cash register efficiently, processing transactions including cash, credit, and debit payments.• Issue receipts, handle returns and exchanges, and provide accurate change.• Maintain an accurate cash drawer and ensure all transactions are recorded correctly.Store Operations:• Assist with stocking shelves, organizing merchandise, and maintaining store displays.• Monitor inventory levels and report any discrepancies or low stock items to management.• Ensure the store environment is clean, organized, and welcoming at all times.Team Collaboration:• Work effectively with team members to achieve store goals and provide excellent service.• Participate in team meetings and training sessions to stay updated on store procedures and company policies.• Support colleagues in various tasks and projects as needed.Qualifications:• Previous experience in retail or as a cashier is preferred but not required.• Excellent communication and interpersonal skills with a strong focus on customer satisfaction.• Basic math skills and proficiency in using a cash register and point-of-sale (POS) systems.• Ability to handle multiple tasks and work efficiently in a fast-paced environment.• A positive attitude with a commitment to delivering exceptional service.• Flexibility to work various shifts, including evenings and weekends if necessary.• High school diploma or equivalent; additional education or certifications in retail management or related fields are a plus.What We Offer:• Competitive salary and benefits package.• Opportunities for career growth and professional development.• A supportive and collaborative work environment.• Convenient Reno location with modern store facilities.• Regular team-building activities and social events.How to Apply: If you are passionate about retail and customer service and excited to join a dynamic team at a global consultancy firm, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience and why you would be a great fit for this role.Global Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Global Partners and contribute to exceptional customer service and efficient store operations in Reno!