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Store Manager in Training 6577

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

GNC’s Store Manager in Training (SMIT) position is a development focused role that is crafted to prepare an individual to manage their own store. Under the leadership of a Store Manager or District Manager, this hands-on program will teach you the skills and knowledge needed to successfully operate your own store, drive for results, and develop and lead your team.

We are seeking a dynamic individual who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a SMIT, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You’ll Do:

This is a Full-Time Hourly Supervisory Position

As a SMIT, we are invested in your growth and expect you to be as well. The SMIT role is a fast track to management, providing work assignments and training opportunities to prepare you for promotion from a SMIT to a Store Manager. As a SMIT you will learn and be expected to lead, coach, and support your team to provide exceptional service and guidance to our customers. Alongside a Store Manager or District Manager, you will oversee the daily operations of the store, including business performance, product management, and ensure your team has the tools to succeed. You will support your store as a management team member and lead in a manner that is consistent with GNC values and policies. In this key role, you’ll represent the GNC brand by offering expert product knowledge and promoting our “Live Well” message to customers.

  • Responsible for actively engaging with your leader in training initiatives, projects, and goals to support you on your path to promotion during the program.
  • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
  • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
  • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.

Selection for the SMIT position does not guarantee promotion into a Store Manager position. At the end of 90 days, your performance will be assessed and evaluated to determine your eligibility for promotion to a Store Manager position. This assessment will include a variety of factors, including but not limited to performance, availability of openings, and willingness to accept a promotion at any location in the designated market.

Qualifications

SMITs are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

  • SMITs of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
  • Strip center SMITs must also work a full shift on Saturdays.
  • Mall SMITs are expected to work peak business days including weekends (Saturday & Sunday).
  • SMITs are expected to work a minimum of one full Sunday per month.
  • SMITs of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown SMITs must also work one night per week until closing if the store is open in the evening. SMITs of downtown stores are not required to work Saturdays.
  • SMITs are expected to work all major U.S. holidays that the store is open
  • Benefit Offeringsmedical insurance, dental insurance, vision insurance, employer-paid life insurance, flex spending accounts, 401K program with company match, 8-week paid parental leave, 5 paid bereavement days, 8 paid holidays per year, short-term and long-term disability, 30% employee merchandise discount.

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.

SMITs are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

Compensation: $18.00 to $21.00

This position is eligible to participate in a bi-weekly Store Incentive Program and a Monthly Operational Incentive Plan


The base hourly rate range represents the low and high end of the anticipated hourly rate range. The actual hourly rate offered for this position depends on several factors including knowledge, skills, experience, and location. Our base hourly rate is one component of GNC’s competitive total rewards strategy.

The compensation and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

All your information will be kept confidential according to EEO guidelines.

GNC Holdings, LLC is an Equal Opportunity Employer

GNC Holdings LLC is an Equal Opportunity Employer

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Average salary estimate

$40560 / YEARLY (est.)
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$37440K
$43680K

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What You Should Know About Store Manager in Training 6577, GNC

Are you ready to fast-track your career with GNC? As a Store Manager in Training (SMIT) at our Broomfield, CO location, you’ll dive into an exciting development program that prepares you to manage your very own store. From day one, you’ll work closely with a Store Manager or District Manager, gaining hands-on experience and learning everything needed to drive results and lead a team dedicated to health and wellness. Your passion for fitness and lifestyle will shine as you help customers discover tailored solutions that empower them to Live Well. In this full-time supervisory position, you’ll not only learn the ins and outs of retail management but will also be actively involved in enriching the shopping experience—overseeing operations, achieving sales goals, and ensuring exceptional customer service. It’s not just about management; it’s about mentoring and coaching your team members to perform at their best. As part of #TeamGNC, you will embody our values while bringing our “Live Well” message to life for our community. The journey is fast-paced, and your growth is our priority! The benefits are outstanding too, including medical and dental coverage, generous employee discounts, and a chance to shine in a career that’s all about wellness. So, if you’re ready to take the first step towards a fulfilling leadership role in retail, join us at GNC and help others on their path to well-being. Let’s inspire change together!

Frequently Asked Questions (FAQs) for Store Manager in Training 6577 Role at GNC
What is the role of a Store Manager in Training at GNC?

The Store Manager in Training (SMIT) position at GNC is designed to equip aspiring managers with the knowledge and skills to oversee a store. Through hands-on training and mentorship, you’ll learn how to drive sales, lead your team, and deliver outstanding customer service, preparing you for future leadership roles.

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What qualifications do I need to become a Store Manager in Training at GNC?

Candidates for the Store Manager in Training role at GNC should possess a strong passion for health and wellness, along with effective leadership and communication skills. Previous retail experience is a plus, but your enthusiasm for helping others achieve their goals is crucial in this role.

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How does the training process work for the Store Manager in Training position at GNC?

In the Store Manager in Training position at GNC, you will engage in a structured training program that focuses on core retail management skills. You’ll work alongside experienced Store Managers and District Managers, partaking in various initiatives and projects aimed at developing your unique leadership style.

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What are the key responsibilities of a Store Manager in Training at GNC?

As a Store Manager in Training at GNC, your key responsibilities include supporting daily store operations, assisting in team leadership, engaging customers, meeting sales goals, and setting an example by promoting our health and wellness philosophy. You’ll also oversee tasks like inventory management and cash handling.

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Is there a chance for promotion after completing the Store Manager in Training program at GNC?

Yes, GNC’s Store Manager in Training program is a fast track to management, with the opportunity to advance to a Store Manager position upon successful completion of the SMIT role. Your performance will be evaluated after 90 days to determine eligibility for promotion.

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What benefits can I expect as a Store Manager in Training at GNC?

As a Store Manager in Training at GNC, you will be entitled to numerous benefits, including medical, dental, and vision insurance, 401K options with company match, paid parental leave, employee merchandise discounts, and several paid holidays, all designed to support your well-being.

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How does the Store Manager in Training role at GNC support employee development?

The Store Manager in Training role at GNC is dedicated to your professional growth. You’ll receive continuous support and mentoring aimed at refining your management skills, driving performance, and enhancing your understanding of effective business operations.

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Common Interview Questions for Store Manager in Training 6577
What strategies would you implement to improve sales as a Store Manager in Training at GNC?

To improve sales as a Store Manager in Training at GNC, I would focus on understanding customer needs, training staff to deliver exceptional service, utilizing product knowledge to engage customers, setting clear sales goals for the team, and implementing promotional strategies that resonate with our health and wellness mission.

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How do you prioritize tasks in a retail environment as a Store Manager in Training?

In a retail environment like GNC, I prioritize tasks by assessing the immediate needs of the store, understanding peak customer hours, and ensuring my team is prepared. By creating a structured daily plan, I ensure that operational tasks, customer interactions, and team development are all addressed efficiently.

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Can you describe a time when you led a team to overcome a challenge?

One notable instance involved a sales slump during a seasonal transition. I organized team meetings to collectively analyze our customer feedback, brainstorm innovative promotional tactics, and re-energize our selling approach. By fostering collaboration and motivation, the team united to surpass previous sales records.

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What experience do you have with inventory management?

In my previous roles, I was responsible for regular inventory checks, stock replenishment, and implementing effective inventory control measures. I believe that staying organized and analyzing past sales data is key to managing stock efficiently, especially in a dynamic environment like GNC.

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How would you handle a dissatisfied customer at GNC?

When handling a dissatisfied customer, my approach is to listen attentively to their concerns, empathize with their experience, and offer a resolution that aligns with GNC’s commitment to customer satisfaction. I believe that resolving issues effectively builds trust and loyalty.

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What motivators do you think would be effective for your team at GNC?

I believe in recognizing both individual and team achievements. Establishing a culture of recognition through incentives, team-building activities, and personal development opportunities motivates employees to excel. Creating an engaging work environment is vital for delivering outstanding customer service.

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How important is product knowledge in the role of Store Manager in Training at GNC?

Product knowledge is essential in the Store Manager in Training role at GNC. Understanding our various health and wellness products not only enables effective customer interactions but also positions you as a trusted resource. This knowledge empowers team members to engage customers meaningfully.

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Describe your leadership style and how it applies to the Store Manager in Training position.

My leadership style is collaborative and empowering. I firmly believe in leading by example, actively encouraging my team to voice their opinions and contributing to decision-making. This approach fosters an environment of trust and encourages team members to excel in their roles at GNC.

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What role does teamwork play in the Store Manager in Training position at GNC?

Teamwork is paramount in the Store Manager in Training position at GNC. Successful stores thrive on collaboration and open communication. Fostering a strong team dynamic ensures that we work together towards common goals, provide exceptional service, and support each other’s growth.

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What would you do in your first 30 days as a Store Manager in Training at GNC?

During my first 30 days as a Store Manager in Training at GNC, I would focus on learning about store operations, understanding team dynamics, and developing product knowledge. Building rapport with team members and observing customer interactions would be essential steps in laying the foundation for effective leadership.

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Motivate and support the desire to Live Well.

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Full-time, on-site
DATE POSTED
November 27, 2024

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