Job details
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Customer Operations Representative
GoCardless is a leading fintech company revolutionizing bank payments. They seek a Customer Operations Representative to deliver exceptional customer service and support.
Skills
- Customer support experience
- Strong communication skills
- Attention to detail
- Technical product comfort
- Ability to handle high volumes of support
Responsibilities
- Be the first point of contact for customer queries
- Provide phone and email support globally
- Analyze and report product issues
- Guide customers in using the dashboard
- Monitor customer complaints on social media
- Conduct high-quality KYC reviews
Benefits
- Wellbeing support and medical cover
- Work away scheme for up to 90 days
- Adaptive working model
- Equity for employees
- Generous holiday allowance
To read the complete job description, please click on the ‘Apply’ button
GoCardless Glassdoor Company Review
Hiroki Takeuchi
4.4
GoCardless DE&I Review
4.3
CEO of GoCardless
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GoCardless
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$14,400/yr - $16,800/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 31, 2024
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