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Technical Program Manager - Engineering Platform

About the Role


The Technical Program Management (TPM) team has been tasked with making our engineering teams, especially the Engineering Platform team, more effective by identifying and executing opportunities to organize shared engineering systems and initiatives, to bring about useful standards, to foster the creation of learning materials, training opportunities and so on. 

 

As a TPM for Engineering Platform, you’ll be responsible for organizing and driving our efforts to develop and drive the adoption of solutions that are built in this space. This is a leadership role that requires you to have a solid foundation of both technical and collaborative skills that can be used to effectively influence a large, diverse, and talented engineering organization.   


You will collaborate closely with Engineering Platform, SRE, Infosec, and PDG teams to manage infrastructure budget/cost including but not limited to finding opportunities for optimization, assisting in the execution of programs, and performing operational tasks such as financial reporting, planning, and facilitation of requirement gatherings and meetings with several stakeholders. 


What You Will Do
  • Manage the execution of multiple high-complexity, technically oriented projects in parallel.
  • Build healthy project teams that are productive, efficient, and fun to be part of.
  • Develop roadmaps that capture both short-term milestones and the long-term direction for each project.
  • Proactively address issues and communicate status for your team and your partners to bring projects in on time and within budget.
  • Identify and predict risks to projects across multiple teams and develop mitigation and contingency plans to address them.
  • Incorporate metrics into all stages and communications of projects to remove subjectivity and ensure data-driven decision-making.
  • Identify opportunities to help Gojek build a technology platform that is both a cutting-edge competitive advantage and incredibly cost-efficient.


What You Will Need
  • A track record of success working closely with customers (internal or external) to thoroughly understand their problem space, clearly articulate their requirements, and facilitate the work to build their solutions.
  • An insatiable need for clarity - you are not phased by ambiguity and will push hard to ensure goals, milestones, roles, responsibilities, dependencies, risks, etc. are all crystal clear to everyone involved.
  • Extraordinary communication skills - you have the ability to write and present ideas clearly, concisely, and in an engaging manner. You are an active listener and have deep empathy for the people around you.
  • Exceptional collaboration skills - you understand the importance of relationships, you know who is fully on board, who is not, and why. You have the drive and the ability to build teams and coalitions. You ensure everyone feels they have been heard, drive alignment, and inspire commitment to the goal.
  • A strong drive for results - you understand the difference between activity and impact. You prioritize and measure success based on the scale of the contribution you can make. You’re expected to be a big-picture thinker and strategic partner but you’re also willing to get your hands dirty and do whatever it takes to help your team deliver high-quality work against tight deadlines.
  • Good understanding of Technology and ability to coordinate with Engineering and Product Management teams to build roadmaps and help problem solve issues by building and implementing technical solutions.  


About the Team


Technical Program Management (TPM) is a new role within Gojek that will mature our engineering platform, and play a critical role in establishing shared systems, fostering engineering excellence, and a healthy engineering community across all of our products.  TPMs are experienced technologists responsible for creating clarity, ensuring we’re working on the right things, driving execution, and managing risks on critical projects that involve quite a bit of cross-group collaboration.

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What You Should Know About Technical Program Manager - Engineering Platform, GoTo Group

Join Gojek as a Technical Program Manager for our Engineering Platform team, where your leadership and technical skills will be pivotal in enhancing our engineering initiatives. In this exciting role, you'll have the chance to streamline shared engineering systems, establish useful standards, and foster an environment of learning and collaboration. Your responsibilities will include managing multiple complex projects, creating engaging roadmaps, and working closely with various teams such as Engineering Platform, SRE, and Infosec to optimize infrastructure budgets. You'll be the go-to person for ensuring that everyone is on the same page — no room for ambiguity here! By proactively addressing issues and using data-driven decision-making, you'll help guide your team toward delivering exceptional results on time and within budget. If you're passionate about building a cutting-edge technology platform that balances innovation with cost-efficiency, and if you thrive in dynamic team settings, this is the opportunity for you. Your exceptional communication and collaboration skills will be essential as you build and nurture relationships across a diverse engineering organization. The role may be challenging, but with your drive for results and commitment to excellence, you'll play a crucial part in Gojek’s mission to drive engineering success and cultivate a supportive engineering community. Let's create something great together!

Frequently Asked Questions (FAQs) for Technical Program Manager - Engineering Platform Role at GoTo Group
What are the key responsibilities of a Technical Program Manager at Gojek?

As a Technical Program Manager at Gojek, your primary responsibilities include managing multiple high-complexity projects, developing roadmaps, and collaborating with teams such as Engineering Platform, SRE, and Infosec to ensure efficient project execution. You'll also facilitate communication among stakeholders, address issues proactively, and incorporate metrics for data-driven decision making.

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What qualifications are needed for the Technical Program Manager position at Gojek?

To excel as a Technical Program Manager at Gojek, candidates should have a strong background in technical project management, exceptional communication skills, and the ability to foster collaboration among diverse teams. A good understanding of technology and experience in working closely with customers to articulate requirements are also essential.

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How does a Technical Program Manager contribute to the Engineering Platform team at Gojek?

The Technical Program Manager plays a crucial role in the Engineering Platform team at Gojek by organizing efforts to develop shared engineering systems, driving the adoption of solutions, and fostering a positive engineering culture. Their leadership facilitates collaboration and ensures that projects align with Gojek’s goals.

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What skills are important for a Technical Program Manager at Gojek?

Important skills for a Technical Program Manager at Gojek include extraordinary communication, exceptional collaboration, strategic problem-solving, and a strong drive for results. Additionally, having a knack for understanding technical issues and a clear vision of project goals are vital.

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What opportunities for growth exist for a Technical Program Manager at Gojek?

Working as a Technical Program Manager at Gojek presents numerous opportunities for growth, including the chance to lead high-impact projects, enhance leadership skills, and contribute to the overall engineering excellence of the organization. By driving project success and collaborating with talented teams, you’ll be on a path to advance your career in the tech industry.

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Common Interview Questions for Technical Program Manager - Engineering Platform
Can you describe your experience managing complex technical projects as a Technical Program Manager?

When answering this question, provide specific examples of projects you've managed, focusing on your role, challenges faced, and the results achieved. Emphasize your leadership skills and how you coordinated with various teams to drive project success.

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How do you handle ambiguity in projects?

Discuss your strategies for clarifying ambiguous situations, such as setting clear goals, roles, and responsibilities, or conducting stakeholder meetings to gather insights. Highlight your proactive communication skills and ability to adapt as needed.

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What metrics do you utilize to measure project success?

Share the specific metrics relevant to project evaluation you’ve used, such as on-time delivery rates, budget adherence, and stakeholder satisfaction. Explain how you incorporate these metrics into your decision-making processes.

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Can you give an example of a time you managed to resolve a conflict within project teams?

Provide a specific instance where you navigated a conflict, detailing the stakeholders involved, the nature of the conflict, and the resolution process. Emphasize your communication skills and focus on relationship building.

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How do you prioritize tasks across multiple projects?

Explain your approach to assessment, such as evaluating project impact, deadlines, and resource availability. Highlight any tools or methodologies you use to maintain organization and effectiveness.

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What strategies do you employ for stakeholder engagement?

Discuss how you identify stakeholders, tailor communication approaches, and ensure their input is considered throughout project phases. Mention any relationship-building techniques you find effective.

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Describe your approach to risk management in projects.

Share your methodology for recognizing potential risks, evaluating their impact, and developing contingency plans. Provide examples of how you've successfully mitigated risks in past projects.

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How do you inspire team commitment to project goals?

Talk about your leadership style, focusing on fostering an inclusive environment, active listening, and recognizing team contributions. Provide examples of how you've successfully rallied teams around a common objective.

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What modern technologies or methodologies do you utilize in project management?

Discuss the tools, frameworks, or methodologies you are experienced with, such as Agile, Lean, or Scrum. Mention how they enhanced productivity and communication in past roles.

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Can you share an example of a project that required cross-functional collaboration?

Detail a specific project requiring coordination across multiple teams, emphasizing the importance of collaboration, communication challenges overcome, and the final outcome that resulted from teamwork.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 7, 2025

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