Commercial Customer Service Representative

Job Description:I'm working with a small, family-owned insurance agency that is seeking a Commercial CSR with 2-4 years of experience to join their team. This is a great opportunity for someone familiar with insurance terminology who may not have extensive experience but is eager to grow.In this role, you will assist the agency's owner in servicing their existing book of business. While there's no selling required initially, the agency is open to transitioning you into a producer role over time, based on your performance and interest.Key Responsibilities:• Assist in servicing the existing book of commercial insurance business.• Support the owner in daily operations.• Utilize Epic (experience is a plus but not required).• Handle client inquiries, process endorsements, renewals, and other service-related tasks.• Potential to grow into a producing role over time.What They Offer:• A supportive and friendly work environment with a small family agency.• Hands-off management style with no micromanagement.• Flexible work schedule, as long as the job gets done.• 100% health insurance coverage, including medical and vision.• 3% retirement match.Qualifications:• 2-4 years of experience in a similar role.• Familiarity with insurance terminology is essential.• Experience with Epic is a plus.• Strong organizational skills and attention to detail.• A team player with a willingness to learn and grow.Why Consider This Opportunity? This agency values its employees and fosters a positive, flexible work environment. If you're looking for a place where you can grow, take on more responsibility, and work with a team that feels like family, this could be the perfect fit for you!For additional information on this opportunity, please contact Brandon Ravenel directly at 704.504.7093. Resumes may be confidentially sent to brandon.ravenel@gogpac.com.