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Job details

Senior Customer Solutions Engineer (Remote, West US)

Grafana Labs is seeking a Senior Customer Solutions Engineer to join their elite Customer Solutions Engineering team. This role is vital in ensuring customer satisfaction and successful technology adoption.

Skills

  • Technical sales experience
  • Problem-solving skills
  • Oral and written communication
  • Operational expertise in Grafana
  • Grafana deployment design expertise

Responsibilities

  • Provide design and implementation guidance
  • Educate customers on leveraging the Grafana stack
  • Assist in building/modifying critical dashboards
  • Work with sales to communicate Grafana's value
  • Deliver presentations and prototypes to customers

Education

  • Bachelor's degree in a relevant field

Benefits

  • Equity
  • Bonus (if applicable)
  • Other benefits as listed on careers page
To read the complete job description, please click on the ‘Apply’ button
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CEO of Grafana Labs
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Raj Dutt
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Grafana Labs is the company behind Grafana, Loki, Mimir and Tempo, the leading open source software for visualizing operational data.

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BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Mental Health Resources
Learning & Development
Flex-Friendly
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$215,000/yr - $240,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 7, 2024

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