Job details
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Staff Customer Solutions Engineer (Remote, UK)
Grafana Labs is looking for a Senior Customer Solutions Engineer to join their elite team. This role focuses on customer engagement, technical sales, and delivering solutions for Grafana's platform.
Skills
- Technical sales expertise
- Experience with open source technologies
- Operational expertise in the Grafana Platform
- Strong communication skills
- Problem-solving abilities
Responsibilities
- Provide design and implementation guidance for Grafana Cloud
- Educate users on leveraging Grafana stack
- Perform monthly health checks and analyze support trends
- Collaborate with sales team to communicate Grafana value proposition
- Create technical demonstrations and presentations for customers
- Engage directly with customers to drive product conversations
Education
- Bachelor's degree in a relevant field is preferred
Benefits
- Equity
- Performance bonus
- Other standard benefits
To read the complete job description, please click on the ‘Apply’ button
Grafana Labs Glassdoor Company Review
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By
Grafana Labs
Grafana Labs is the company behind Grafana, Loki, Mimir and Tempo, the leading open source software for visualizing operational data.
138 jobs
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BADGES 
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Mental Health Resources
Learning & Development
Flex-Friendly
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$119,000/yr - $142,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 14, 2024
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