United States (Remote)
Professional Services – Implementation Services /Full Time /Remote
Granicus is hiring an Implementation Associate for the customer engagement arm of Granicus’s govService Host Compliance product family. This position is a integral member of the Implementation Services and Customer Experience (Support and Success) team, and is responsible for helping our government customers transform their citizen experience.
The primary focus of this position is the address verification, identification and quality control regarding the registration of short term rental properties for our Host Compliance platform. Additionally, this position provides operational support towards the implementation and deep adoption of the Host Compliance software platform for our government customer base. To be successful in this role you need to be customer-centric, detail-oriented and data-savvy.
Please Note - To be considered for this position you MUST have an active Amazon Mechanical Turk address verification platform account.
$15 - $16 an hour
This is a full time position that will come with our full time employee benefits package, to include 401K with matching, annual bonus opportunities and unlimited flexible time off (FTO).
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Benefits
At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
- Flexible Time Off
- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
- 401(k) plan with matching contribution
- Paid Parental Leave
- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
- Group legal coverage
Granicus is a leading provider of a platform of solutions that make digital government possible to more than 6,000 government agencies, including 850 state departments across the U.S., U.K., Australia, New Zealand, and Canada.
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