Junior CRM Developer (Costa Rica)

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  

As a member of the Operations team, the Junior Developer-CRM works with a team of Developers and Analysts to provide application support to Simpleview’s Customer Relationship Management (CRM) system and other related products for clients.  Support requests for a Junior Software Developer include performing basic customizations on a clients system, creating client reports, data maintenance and updates in a web application.  Current technologies used include Javascript, ColdFusion, Angular and SQL with an upcoming shift to Node.JS and React. 

This is an entry level position with opportunities to advance quickly. 

• Generate reports using provided templates, basic SQL, ColdFusion, and JavaScript 
• Customize client web sites using CSS, JavaScript, Coldfusion, and SQL 
• Work with CRM Project Managers and Analysts to review work orders and gather any additional requirements that are required 
• Test all completed work to ensure proper and error free functionality 
• Complete and respond to all change requests 
• Follow best-practices and standards and demonstrated by your leads. 
• Update all project notes and statuses daily within the internal Simpleview system 
• Maintain accurate time records 

• Basic understanding of HTML and CSS 
• Basic understanding of functional and object-oriented programming. 
• Basic understanding of HTTP. 
• It is helpful to have a basic understanding of JavaScript, SQL, ColdFusion, or other server-side scripting languages. 
• Ability to accept guidance and the desire to become a strong web developer. 
• Solid communication skills and the ability to work within a team environment. 
• Strong attention to detail 
• Relentless work ethic in a fast paced environment 
• Excellent written and verbal communication skills 

Security and Privacy Requirements

·        Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

·        Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 

The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.