UX/UI Designer

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.  

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.  

As a Web Designer at Granicus, you’ll take the lead in working with clients to conduct UX research, use that research to solve existing challenges, lead ideation workshops to define the layout and functionality of the website, and finalize beautiful, user-centered visual designs for websites built using our CMS platforms. Web designers work closely with broader project teams including QA, project management and web developers to deliver high-impact designs that exceed client expectations.

Deep knowledge of user-centered design, prioritization skills, attention to detail, versatility, and enthusiasm for client success are cornerstones for this role. The ideal candidate loves working with clients to bring them along for the creative process and knows how to be an advocate for user-centered best practice in conversations with non-designers.

Candidates should bring a consultative approach and a "whatever it takes" attitude to ensure client success.

• Produce high-quality visual designs (page layouts; templates) that strike a balance between stakeholder needs and usability for end-users while accounting for the peculiarities of designing for the web - i.e. responsive screen sizes, changing content, performance, and accessibility
• Facilitate conversations and UX/design workshops with clients to move them through a mature design process
• Clearly communicate user-centered methods and their value to non-designers
• Deliver design presentations throughout the design life cycle with the ability to clearly articulate the rationale behind design decisions and facilitate decision-making by stakeholders
• Work in partnership with the other designers at Granicus to contribute to and refine our design systems with enhanced components, joyful interactions, and improved processes
• Give partners and peers advice they need to hear versus what they want to hear, in a manner that respects their intelligence and experience
• Collaborate with the operations team (QA, project managers, development) to understand problems and achieve solutions
• Develop UX deliverables, including but not limited to analytics reports, user testing, survey reports and low fidelity wireframes that support established interaction patterns, information architecture and user workflows 
• •Ability to effectively manage and prioritize multiple projects and tasks 

• 3-5 years of graphic design experience
• 3-5 years of experience designing for web
• 1-2 years of experience with UX
• Expertise using Adobe XD, Figma, Photoshop or similar software
• An understanding of HTML, CSS and JavaScript 
• Familiar with Microsoft Power Point 
• Strong command of color theory, image composition, and typography
• A clear understanding of web design fundamentals and systems, such as interface style guides, responsive design, grid systems, and front-end frameworks
• Knowledge of Industry trends and best practices for web interfaces 
• Strong foundation in usability and accessibility of UI design 
• Strong knowledge of interaction design and methodology 
• Solid understanding of user research and user centered design
• Proven experience working with a team to iterate and implement projects
• Demonstrated ability to take a project from concept to launch
• Exceptional communication abilities, effectively summarizing results to create a compelling case for user-centered design decisions
• Keen attention to detail and accuracy – in thinking and execution
• A creative approach to problem solving and aptitude for analyzing constraints and strategizing for better solutions
• A strong online portfolio showcasing design work for the web - must be able to provide 3-5 examples of work
• Note: Candidates selected for interviews will be given a skills assessment task.
• Nice to have:
• Experience working with local or state US government, non-profits, or in GovTech
• Experience designing for content management systems
• Degree in a related field such as Human Computer Interaction, Graphic Design or Industrial Design 
• 
  
• Security Requirement:
• Responsible for “Company” information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of “Company” information assets in accordance with the company's information security program. 

Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 

The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 

The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.