Learning and Development Program Designer

Graphite is a technology-enabled growth agency that helps fast growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content and SEO. We’re obsessed with impact - it’s foundational to who we are, why we’re successful, and how we approach delivering outcomes for clients and ultimately, everyone on the internet. 

We are a fully distributed company with team members located across North America, Latin America, and Europe who help us create the best content, everywhere that matters. 

As we scale our operations, we are seeking a Learning and Development Program Designer who will develop and execute learning strategies, design and deliver training programs, assess development needs, and track learning effectiveness. They will collaborate with employees and managers to support career development, and manage budgets and vendor relationships for this high-growth environment.

This dynamic and strategic learning and education expert will play a pivotal role in developing and driving L&D initiatives across the organization, fostering a continuous learning culture, and contributing to the company's ongoing growth and success. The ideal candidate will possess unique experience understanding learning and development program requirements based on various roles, priorities, demographics, and learning styles and needs.

Why You’re Excited About This Role:

• You’ll lead this critical and visible function, creating and executing learning strategies and programs, which are core to the company’s values and mission.

• You’ll be responsible for the creation and implementation of learning and development strategies across our organization.

• You’ll have the opportunity to leverage your deep knowledge in the educational field to align with objectives in a corporate environment.

• You’ll provide strategic guidance and direction to ensure our employees are leveraging the most up-to-date and innovative approaches to learning and development.

• You’ll play a crucial role in helping individuals enhance their skills and knowledge, and contribute to the company’s success by ensuring that our team members are equipped with the necessary skills to excel in their roles.

• You’ll review and evaluate individual and organizational development needs to identify learning priorities across teams, groups, or roles.

• You’ll identify or design various learning methods such as coaching, job-shadowing, online training/e-learning courses, workshops, and other training delivery types, and implement them company-wide.

• You’ll also assess the success of these development plans and help the team members, leaders, and company make the most of learning opportunities.

• You’ll help our leaders and managers develop their team members through career pathing growth opportunities. 

• You’ll be part of a team building foundational programs for the company to ensure overall success and a positive team member experience.

• You’ll partner across the executive and leadership teams to oversee all aspects of these L&D functions, including gaining program insights and buy-in.

• You’ll analyze the effectiveness of L&D initiatives and recommend improvements, presenting strategies, analytics, and updates to the executive team, effectively communicating their impact. 

Why We’re Excited About You:

• You have solid experience organizing a variety of course materials and designing the relevant and effective educational curriculum.

• You get super excited using data and analytical skills to identify L&D insights and put them to work. 

• You know how to evaluate the effectiveness and success of the L&D programs, and can shift accordingly for improvement of outcomes. 

• You keep a strong focus not just on what the learner wants and needs, but also on the needs of the organization.

• You ensure that curriculum development meets high standards using a variety of learning delivery methods, and that the programs are effective.

• You’re passionate about helping people learn and grow, and understand differences in learning styles. 

• You have good knowledge of e-learning platforms and practices, and practical experience with various Learning Management Systems (LMS).

• You have excellent communication and negotiation skills, with the ability to build relations with employees, partners, and vendors.

• You have strong organizational skills with business-oriented thinking.

• You can effectively track budgets and manage appropriate contracts.

• You’re excited about working in a startup environment, and understand the unique challenges and opportunities associated with rapid growth in a fully remote company.

What Expertise You’ll Need:

• BSc/BA in Instructional Design, Learning Design, Education, Organizational Psychology or a related field is required. PhD in a related field is strongly preferred.

• Proficiency in instructional design, curriculum development, and training delivery is crucial. 

• The ability to assess training needs to determine training subject matter and best learning methodologies are essential.

• Experience developing and evaluating performance indicators to measure learning and development program effectiveness and engagement.

• Strong communication, collaboration, analytical, and organizational skills are required for the success of this role.

• Current knowledge of effective learning and development methods, and familiarity with e-learning platforms, Learning Management Systems, and best practices is pertinent for this position. 

• Proven experience as an L&D Manager, Training Manager or Instructor will be helpful. 

• Experience in project management and budgeting will be valuable. 

• Exceptional communication and presentation skills at the executive level, with a focus on sharing relevant analytics.

How We’ll Help:

Graphite’s mission is to create an environment where you build the best work of your career. In order to facilitate this, we provide:

• Process As Needed - We view the process as a way to empower better work, not as a series of dogmatic rules. We develop the best internal processes the same way we develop products - through iteration, measurement, and continuous improvement.

• Autonomy - We trust you to be excellent at what you do. We will provide as much support as needed when needed, but no more. You will have autonomy and agency to drive projects forward, and own decisions and outcomes.

• Flexible Work Environment - Everyone’s optimal work style is unique. We operate as a distributed team across North & Latin America and Asia. We optimize for productivity and performance, not time spent in an office. Help us build an optimal work environment that fits you as an individual.

• Compensation - We want to work with the best people in the World and compensate accordingly.

• Vacation & Time Off - In order to be the best version of yourself, you need time to recharge. We offer flexible PTO. Take time when you need it.

• Benefits - We will ensure you have quality health care coverage and opportunities to further your education.

Graphite provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.

If you’re excited about making an impact on your career, and in the lives of anybody who’s ever Googled anything, and you’re a strategic L&D Program Designer with a passion for driving success in a high-growth tech company — then you’ll fit right in at Graphite.

We invite you to apply to be a key contributor to our dynamic team!