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Leasing Professional - Fossil Cove

ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.JOB DESCRIPTION SUMMARYWe welcome all work backgrounds to apply! Successful employees have come from these industries:· Retail· Sales· Restaurants· Food and Beverage· Hospitality· Front Office· Receptionist· AdministrativeThis position is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.JOB DESCRIPTIONEssential Responsibilities:• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.• Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.• Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.• Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.• Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.• Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.• Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.• Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).Required Licenses or Certifications:• Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions• Incumbents must have valid driver’s license to operate a golf cart on property.#LI-SB2Additional Compensation:Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.• Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.• Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.Robust Benefits Offered*:• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.• Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).• 401(k) with Company Match up to 6% of pay after 6 months of service.• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).• Employee Assistance Program.• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.• Charitable giving program and benefits.• Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.
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What You Should Know About Leasing Professional - Fossil Cove, Greystar

Are you ready to join the dynamic team at Fossil Cove as a Leasing Professional? At Greystar, we value diverse work backgrounds and welcome applicants from various industries including retail, sales, hospitality, and more. In this exciting role, you'll be the heartbeat of our community, coordinating marketing, leasing, and resident relations to ensure our occupancy and revenue goals shine. Imagine greeting potential residents, showing them around, and being the welcoming face that helps them find their perfect home! Not only will you conduct community tours and handle applications, but you'll also inspect apartments to ensure they are ready for new residents to move in. Your creativity will shine as you design marketing strategies to attract future residents through innovative digital outreach. Keeping our community attractive and well-maintained, you'll collaborate with our maintenance team to enhance the living experience for our residents. With a focus on resident satisfaction, you’ll follow up with prospects and existing residents, ensuring they feel valued and cared for throughout their leasing journey. Join us at Greystar and play a vital role in enriching lives and creating a wonderful living experience at Fossil Cove in Pleasant Grove, UT!

Frequently Asked Questions (FAQs) for Leasing Professional - Fossil Cove Role at Greystar
What are the responsibilities of a Leasing Professional at Fossil Cove?

As a Leasing Professional at Fossil Cove, you'll be responsible for executing sales and leasing activities to meet our community's goals. This includes greeting potential residents, conducting tours, processing applications, and ensuring a smooth move-in process. You'll also develop marketing plans to enhance occupancy rates and ensure high levels of resident satisfaction throughout their leases.

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What qualifications do I need to apply for the Leasing Professional position at Fossil Cove?

To be considered for the Leasing Professional role at Fossil Cove, candidates should ideally possess a background in sales or customer service. While specific licensing may vary by state, having a valid driver’s license is a requirement. We encourage applicants from diverse sectors like retail and hospitality to bring their unique skills and experience into our community.

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What should I expect during the onboarding process as a Leasing Professional at Greystar?

Upon joining Greystar as a Leasing Professional, you can expect a comprehensive onboarding process that equips you with the tools and training needed for success. You'll undergo training on our property management software, learn about our leasing policies, and become familiar with our community's features, ensuring you're ready to excel in your new position at Fossil Cove.

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How does Greystar support its Leasing Professionals in achieving sales goals?

At Greystar, we empower our Leasing Professionals with robust marketing strategies and tools designed to drive traffic and attract potential residents. You'll have access to various internet marketing platforms and resources to reach potential renters. Plus, our collaborative team environment ensures you have support from management and colleagues to achieve and exceed your sales goals.

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What benefits does Greystar offer to Leasing Professionals at Fossil Cove?

Greystar offers an extensive benefits package to its Leasing Professionals at Fossil Cove, including competitive medical, dental, and vision insurance, paid time off, and 401(k) plans with company match. Additionally, after 10 years of service, employees can enjoy a six-week paid sabbatical, highlighting our commitment to work-life balance and employee well-being.

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Common Interview Questions for Leasing Professional - Fossil Cove
Can you describe your experience with leasing and property management?

In answering this question, focus on any previous roles you've held that involved customer interaction, sales, or property management. Highlight specific examples of how you successfully attracted new clients or maintained relationships with existing residents, using data or other metrics whenever possible.

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How do you handle difficult residents or complaints?

When responding to this question, emphasize your customer service skills. Describe a specific instance where you successfully resolved a resident's complaint, focusing on your communication skills and ability to empathize while also providing solutions.

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What strategies would you implement to increase occupancy rates?

Discuss your understanding of various marketing strategies that can attract new residents. Highlight past experiences where you successfully increased occupancy through innovative campaigns, utilizing digital marketing, referral programs, or community outreach.

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How familiar are you with property management software?

Your answer should reflect any experience you have with specific software, like Yardi or OneSite. If you haven't used these specific tools, talk about your ability to learn new systems quickly and any relevant experience with similar software.

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What role does resident satisfaction play in leasing and property management?

Express your understanding that resident satisfaction is essential for lease renewals and community reputation. Share how you would ensure ongoing communication and provide excellent service to create a positive living atmosphere.

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How would you handle the marketing and outreach for a new leasing campaign?

Outline your experience with creating marketing strategies and how you would tailor them to appeal to your specific community. Discuss your familiarity with online platforms, social media, and local outreach to drive traffic to the community.

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Can you describe a time when you met or exceeded your sales goals?

Share a specific success story related to sales, focusing on the actions you took and the methods you implemented to achieve and surpass your targets, linking these results back to your skills and dedication.

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What would you do to ensure the apartments are move-in ready?

In your response, discuss your attention to detail and how you would prioritize tasks to ensure apartments meet the community's standards before residents move in. Mention collaboration with maintenance teams and checking for any outstanding issues.

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How do you stay informed about market trends and competitor conditions?

Indicate your strategies for market research, whether through subscriptions to real estate news, participating in industry forums, or networking. Share the importance of understanding trends to adjust marketing and leasing strategies efficiently.

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Why do you want to work for Greystar at Fossil Cove?

Use this opportunity to convey your enthusiasm for joining Greystar and how its values align with yours. Mention the company's reputation for excellence and your eagerness to contribute to a supportive and thriving community.

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Greystar was founded in 1993 with just under 9,000 unites under management and has grown to be the Global Leader in Rental Housing by: - Providing industry-leading services for institutional owners and investors globally. - Establishing a las...

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March 20, 2025

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