Manager, Reporting and Analytics

As the Manager of Reporting and Analytics at Guardant Health, you'll be responsible for developing, executing, and enhancing our commercial reporting strategies. Your role entails collaborating with various departments to create tailored dashboards for sales and marketing performance, monitoring commercial performance metrics, and ensuring compliance through effective data governance. Additionally, you will provide insights and recommendations to drive the business performance of our Screening Business Unit.

To excel as a Manager of Reporting and Analytics at Guardant Health, candidates should possess a Bachelor’s degree in marketing, analytics, or a related field, along with a minimum of 4 years of relevant experience. Proficiency in tools like Tableau, SQL, and Excel is essential, along with familiarity in database management. Preferred candidates may have a Master’s degree and experience in biotech or diagnostics, enhancing their candidacy.

The work environment at Guardant Health for the Manager of Reporting and Analytics is supportive and collaborative, taking place in our Palo Alto office with a hybrid work model. You will enjoy a mix of in-office collaboration, which happens on specific days of the week, and flexibility to work from home. This setup is designed to promote work-life balance while ensuring that teams remain interconnected and productive.

The Manager of Reporting and Analytics plays a crucial role in Guardant Health’s mission to conquer cancer by providing insightful reporting and analytics that drive strategic decision-making. Your work in developing performance metrics and visualization capabilities helps ensure that the organization can accurately assess its impact on cancer care, ultimately leading to improved patient outcomes and operational success.

Success in the Manager of Reporting and Analytics role at Guardant Health demands strong analytical skills, proficiency in data visualization tools, and the ability to communicate effectively across all organizational levels. Familiarity with project management and strategic thinking will also enable you to synthesize complex data sets and translate them into clear and compelling narratives that inform decision-making.

While not strictly necessary, prior experience in the biotech or diagnostics industry is highly preferred for the Manager of Reporting and Analytics position at Guardant Health. Familiarity with the industry's nuances and challenges can significantly enrich your contributions and understanding of the role, helping you align data insights with the organization's objectives in cancer care.

The salary range for the Manager of Reporting and Analytics position at Guardant Health is between $152,000 and $205,000, depending on various factors such as work location, experience, and educational background. This compensation reflects the importance of the role within the organization and the value brought by the right candidate.

When developing dashboards for commercial performance, my approach begins with understanding the specific needs of the stakeholders. I engage in discussions with teams from Sales and Marketing to identify key performance indicators that align with business objectives. Then, I utilize tools like Tableau to visualize data in a way that makes insights easily digestible, ensuring that each dashboard not only reports data but also tells a compelling story that drives action.

Data validation is critical for accurate reporting. My strategy includes implementing robust data governance standards that involve cross-checking data sources and establishing regular review cycles. I advocate for automated validation processes where possible, using scripts and tools that minimize human error, and ensure that any discrepancies are promptly investigated and resolved, maintaining the integrity of reporting outputs.

Prioritizing metrics involves aligning them with the organization’s strategic goals. I assess the most relevant KPIs that will drive business growth and monitor those closely. Additionally, I consult with stakeholders to ascertain what metrics will provide actionable insights. By focusing on key drivers of performance and leveraging data visualization techniques, I can prioritize those metrics that have the most significant impact on decision-making.

In a previous role, I spearheaded a project that required collaboration across various departments, including Sales, Marketing, and IT. Our goal was to enhance reporting capabilities. I facilitated regular meetings to ensure alignment on objectives and held brainstorming sessions to gather input. This collaborative effort not only improved the quality of our insights but also fostered a culture of teamwork, which contributed to the project’s success.

I find that Tableau is an incredibly effective tool for data visualization due to its versatility and user-friendly interface. I also incorporate best practices from the field of design thinking, focusing on making visuals intuitive and impactful. Moreover, keeping abreast of new technologies and methodologies ensures that I can leverage advancements, such as AI-driven analytics, to further enhance our reporting capabilities.

Handling pressure requires efficient time management and proactive communication. I usually break down the report requirements into manageable tasks and prioritize them by urgency and importance. I keep stakeholders informed of my progress and any potential obstacles that may arise. This transparency helps to manage expectations while ensuring that I can deliver high-quality reports even under tight deadlines.

In my previous role, I analyzed customer feedback data and sales trends that indicated a decline in a particular product line. By presenting this data visually to the executive team, I was able to illustrate the downward trend and its potential impact. This resulted in a strategic pivot to adjust our marketing approach, which ultimately revitalized sales and improved customer engagement.

My experience with creating KPIs includes working closely with sales and marketing teams to ensure that our performance metrics accurately reflect our business goals. I start by identifying critical success factors and then develop KPIs that align with these factors, ensuring they are measurable and relevant. This allows for ongoing assessment of performance and quick adjustments as needed.

To ensure that insights from reports are actionable, I focus on clear communication and narrative building. Each report I produce highlights specific findings and corresponding recommendations. I often accompany the reports with presentations to discuss insights directly with stakeholders, aiming to bridge the gap between data and strategic action. This collaborative approach helps ensure that insights lead to measurable change.

Improving the reporting process at Guardant Health would involve conducting a thorough assessment of current methodologies and stakeholder needs. I would gather feedback to identify any pain points or areas for enhancement. Implementing new tools or refining existing data visualization techniques can significantly streamline the process. Fostering a culture of continuous improvement and stay updated with industry best practices will also play crucial roles in enhancing our reporting outcomes.