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Job details

Dedicated CSM

Gusto is a modern online people platform helping small businesses take care of their teams. We are looking for a Dedicated Customer Success Manager to support and grow relationships with our Premium customers.

Skills

  • Exceptional communication skills.
  • Analytic and strategic thinking.
  • Proficient in Gusto tools & systems.
  • Strong Sandler selling skills.
  • Comfort with data analysis.

Responsibilities

  • Manage a book of business for Premium customers.
  • Educate customers on features and drive product usage.
  • Build trust and maintain customer satisfaction.
  • Leverage data for insights and feedback.
  • Assist clients in navigating Gusto's organization.

Education

  • Bachelor's degree preferred.

Benefits

  • Flexible work schedule.
  • Healthcare benefits.
  • 401(k) plans.
  • Professional development opportunities.
To read the complete job description, please click on the ‘Apply’ button

Gusto was founded in 2011. This company provides payroll processing and employee benefits services. Their headquarters are located in San Francisco, California.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$91,000/yr - $112,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 16, 2024

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