Job details

Tax Resolution Lead

Gusto is looking for a passionate Tax Resolution Lead to empower and coach teams while providing exceptional customer experiences for small business owners.

Skills

Management experience
Operations experience
Customer satisfaction focus
Strategic thinking

Responsibilities

Cultivate a culture of engagement and customer-centricity
Drive strategic initiatives to enhance the notice resolution experience
Lead and empower a team to resolve tax notices
Take ownership of quarterly and annual objectives
Champion change management efforts
Collaborate cross-functionally to streamline operations
Incorporate customer feedback for process improvements

Education

Benefits

Health insurance
401(k)
Team management tools

To read the complete job description, please click on the ‘Apply’ button

By Gusto, Inc.

Gusto was founded in 2011. This company provides payroll processing and employee benefits services. Their headquarters are located in San Francisco, California.

82 jobs

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FUNDING

Private

DEPARTMENTS

Accounting

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Information Technology

TEAM SIZE