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Logistics at full potential.At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.1st Shift, Monday – Friday, 8:00am – 5:00pmAt GXO Logistics, we believe that our success depends on our ability to provide extraordinary support and solutions for our customers. As the Senior Manager of SC Programs, you will manage the customer experience and establish a strategic direction and plan for customer account growth. If you’re looking for an exciting opportunity with a global company that’s clearly going places, join us at GXO.Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.What you’ll do on a typical day:• Establish, lead, and manage strategic programs and initiatives across all aspect of supply chain operations• Consolidate, track, trend, and report on operational data derived from multiple data points• Create reports and other presentation for senior leadership and key stakeholders• Manage account-driven initiatives, maintain highest level of confidentiality, and provide tools to operations management and process managers• Establish goals, plans and related metrics; track progress and manage through obstacles to achieve program objectives• Develop tools, reports, techniques and/or assist with implementing reporting systems for operational support, including ensuring reporting consistency and standardized formatting, creating professional presentations, and documenting processes and issues• Sustain Lean culture; promote a diverse work environment focused on the continuous improvement of processesWhat you need to succeed at GXO:At a minimum, you’ll need:• 5 years of senior project/program management experience• Supply chain operations managerial/ supervisory experience• Proven working experience in program development, strategy, and problem solving• Proficiency in Microsoft Office applications, data analytics, Power Bi, project tracking software• Proven logistics industry/supply chain management knowledge and experience• Solid organizational skills with attention to detail and ability to multitaskIt’d be great if you also have:• Bachelor’s degree, MBA or advanced degree in a related field• Six Sigma, Kaizen or process improvement certifications• Superior knowledge of vertical supply chain• Demonstrated ability to understand and discuss technical concepts, make trade-offs and evaluate opportunistic new ideas with technical employees• Ability to develop insightful, value-added and actionable analyses with detailed explanations regarding drivers of those results; able to produce unambiguous, comprehensive and accurate interpretations• Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environmentWe engineer faster, smarter, leaner supply chains.GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.