HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

HackerOne is seeking an experienced Order Management Specialist to join our Finance team and support our rapid growth. This role’s primary responsibilities include managing and recording sales transactions in the Salesforce platform accurately and timely. The ideal candidate will partner closely with Revenue (i.e. sales), Legal, and other Finance team members to understand deal terms and ensure information accuracy and compliance with company policies. The ideal candidate will thrive in a cross-functional environment, possess a strong attention to detail, and be capable of managing multiple priorities.This role will be based in the United Kingdom, Ireland, the United States or Canada and is fully remote.

What You Will Do

• Partner with sales and legal teams to understand deal terms and resolve any billing, accounting, or business policy issues.

• Ensure deal conformance with the company’s policies and process guidelines.

• Perform final reviews of deals to ensure completeness and accuracy of opportunities, including validating and updating Salesforce (SFDC) quote and order data against all contractual agreements, purchase orders (POs), approvals, and other supporting documentation.

• Ensure accurate deal metrics are reported to help the company understand performance.

• Provide ad-hoc reporting and analysis as needed.

• Work with business users and cross-functional teams to identify problems, process gaps, and assist in ongoing process improvements related to order processing, deal closure, invoicing, and collections workflows.

• Ensure that deals marked as close won in Salesforce (SFDC) are accurately synced into the Workday revenue system on a daily basis. Resolve any related issues promptly to enable invoicing in accordance with company policy.

• Assist in executing an efficient and accurate monthly and quarterly financial close and reporting process, with a willingness to work additional hours during quarter-end.

Minimum Qualifications  

((INSTRUCTIONS: use this section for must have qualifications. No more than 4 bullet points. Focus should be on hard skills vs. soft skills.)) 

• 3-5 years of professional finance experience in an in-house finance team within a technology company.

• BA/BS in Accounting, Finance, Business, or a related field required.

• Strong attention to detail and the ability to manage multiple tasks simultaneously.

• Strong experience with Salesforce CRM.

• Excellent written and verbal communication skills.

• Must be based remotely in the UK. HackerOne is a digital-first company. This model offers our employees flexibility in time and location. All employees must be able to work and excel in a remote environment.

Preferred Qualifications

• Prior experience at SaaS companies in an operations role.

• Experience with Workday ERP systems is a plus.

• General understanding of Accounts Receivable and the collection process.

Please note that applications will be reviewed the week commencing 8th July

Compensation Bands:

£48,000 - £59,000

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We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.