HackerOne's mission is to empower the world to build a safer internet. HackerOne is the global leader in human-powered security. We leverage human ingenuity to pinpoint the most critical security flaws across your attack surface to outmatch cybercriminals. HackerOne’s Attack Resistance Platform combines creative human intelligence with the latest artificial intelligence to help organizations reduce risk and transform their businesses with confidence.

Position Summary

HackerOne is looking for an experienced Strategic Enablement Manager, GTM Programs to develop and manage enablement programs designed to increase efficiency and effectiveness across our customer-facing teams. You will be a senior individual contributor on our GTM Enablement Team, focused on increasing Sales and Customer Success productivity through integrated systems, methodology, tools, and processes. In this role, you will partner with Revenue Leadership and key cross-functional stakeholders to increase Revenue Team efficiency and effectiveness, enable managers to coach and improve performance, and identify process and tooling gaps to deploy cohesive solutions.

This role is crucial for driving Revenue Team Onboarding, value-based methodology, skill development programs, and change management. The ideal candidate for this role is an expert in designing programs to be bite-sized, sustainable, measurable and repeatable, with delivery optimized for a blended learning environment.

This position is located remotely in the United States (preferably on the East Coast) and reports to our Senior Director, GTM Enablement.

What You Will Do

• Lead the development and implementation of strategic enablement initiatives to support sales and customer success objectives

• Collaborate with senior leadership to define enablement priorities and align programs with business goals

• Design and deliver engaging training programs, workshops, and coaching sessions for sales and customer success teams

• Develop and manage a cohesive, digital-first onboarding program that accelerates ramp time for Revenue Team new hires with a wide range of experience and roles supporting the Customer Journey

• Implement value-based methodology at scale, and embedded across roles, systems and processes

• Define desired behavioral change with clear, measurable outcomes for every program

• Analyze performance metrics and sales data to identify opportunities for improvement and inform priorities

• Serve as a subject matter expert on methodologies, product offerings, and industry trends, delivering insights and best practices to the organization

• Develop and maintain a repository of enablement resources, including training materials, playbooks, activities and tools

Minimum Qualifications  

• 5+ years of enablement programs experience

• 3+ years of experience in a customer-facing role OR 8+ years enablement programs experience

• Experience implementing value-based methodologies

• Experience creating bite-sized, scalable learning content

• Demonstrated success in designing and executing successful blended learning programs that drive measurable improvements in sales performance and customer success

• Proven ability to manage change and influence cross-functional teams to drive results in a fast-paced environment

• Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and engaging manner

• Strong understanding of digital tools, platforms, and technologies used for enablement, including CRM, sales automation software, conversation intelligence, content management, learning management, and authoring software

• Ability to analyze and solve problems, perform complex tasks and prioritize multiple projects

Preferred Qualifications

• Experience running enablement programs for a cybersecurity or other computer network / information technologies company

• Direct selling experience

• Instructional design experience

Compensation Bands:
Tier Guide

Tier A: $152,000 - $186,650

Tier B: $136,800 - $171,000

Tier C: $129,200 - $161,500

#LI-Remote

#LI-KL1

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.