Senior Logistics Coordinator - Floater

As a Senior Logistics Coordinator - Floater at GE Appliances, you will handle various key responsibilities, such as managing daily shipment operations, tracking and confirming delivery appointments, and acting as a liaison between the distribution centers and motor carriers. You will be responsible for utilizing the Oracle Transportation Management (OTM) system to schedule shipments and ensure that all orders are handled efficiently, balancing cost and service for an optimal customer experience.

To qualify for the Senior Logistics Coordinator - Floater position at GE Appliances, you should have an associate or bachelor’s degree or a minimum of two years of relevant work experience. Preferred candidates will have previous experience in logistics or transportation, strong communication skills, and proficiency in MS Excel and web-based applications. Familiarity with Standard Operating Procedures (SOPs) is also beneficial.

In the role of Senior Logistics Coordinator - Floater at GE Appliances, you will engage daily with cross-functional teams, including Customer Fulfillment, field sales, and logistics distribution groups. This collaboration is vital for ensuring that customer delivery requirements are met while balancing overall service and cost, making your role integral to the success of the business.

As a Senior Logistics Coordinator - Floater at GE Appliances, you will be assigned projects aimed at improving logistics processes and reporting. Your work may involve analyzing current procedures, identifying areas for enhancement, and collaborating with other team members to implement changes that enhance operational efficiency across the transportation organization.

At GE Appliances, the culture places a strong emphasis on inclusion, diversity, and employee empowerment. As a Senior Logistics Coordinator - Floater, you will be part of an environment that values collaboration, open communication, and personal growth. The company is committed to fostering a sense of belonging and engagement, making it an exciting place to develop your career in logistics.

When managing multiple priorities in a logistics role, I prioritize tasks by urgency and importance, ensuring that customer deadlines are met while balancing costs. I also utilize effective communication with team members to delegate tasks effectively and keep everyone informed about project status.

In my previous role, I led a project to streamline the shipment scheduling process, which involved analyzing inefficiencies and implementing new SOPs that increased on-time delivery rates by 15%. Sharing these results in your interview will demonstrate your impact and problem-solving capabilities.

I rely on digital tools and spreadsheets to track all shipments and their statuses. Regular updates and visual tracking help me maintain organization, and I frequently check in with team members to ensure that everyone is aligned and aware of any changes.

Communication is crucial in logistics coordination. It ensures that all stakeholders, including carriers, customers, and internal teams, are aligned. I make it a point to communicate proactively, providing regular updates and clarifying expectations to prevent misunderstandings.

In a previous role, we faced a sudden carrier delay during a peak season. I quickly gathered the team, assessed alternate transportation options, and communicated transparently with affected customers to manage expectations. By working collectively and proactively, we minimized disruption.

I stay informed about local, state, and federal logistics regulations through ongoing training and industry research. I also collaborate with compliance teams to ensure that our processes align with regulatory requirements, thus avoiding potential fines or interruptions.

Oracle Transportation Management (OTM) is essential for real-time tracking and effective shipment scheduling. Additionally, MS Excel is beneficial for analyzing data and managing logistics documents. You can express in your interview how familiarity with these tools can add value to the team.

I approach conflicts by first listening to the concerns of the other party to fully understand their perspective. Then, I aim to negotiate a resolution that satisfies both sides while prioritizing service standards. Open communication and a collaborative approach typically result in a constructive outcome.

Teamwork is vital in logistics coordination, as it requires the synchronized efforts of various departments to ensure smooth operations. Fostering a cooperative atmosphere allows for problem-solving and innovation, which are essential for optimizing logistics efficiency.

I am excited about the opportunity at GE Appliances because of your commitment to continuous improvement and innovation in logistics. I believe my experience in handling diverse logistics challenges, strong communication skills, and passion for collaboration make me a great fit for the team.