Job details

Technical Account Manager

Halcyon is a dedicated, adaptive security platform looking for a Customer Success Manager to ensure high customer satisfaction levels and successful engagement with the products. They are seeking a candidate with technical skills, executive-level communication, and experience in cloud platforms or cybersecurity.

Skills

Proven technical skills
Executive-level communication and interpersonal skills
Experience with cloud platforms and/or cybersecurity
Strong technical aptitude and ability to learn new technology quickly

Responsibilities

Resolve customer problems strategically and tactically
Drive customer engagement, adoption, and value of products and solutions
Oversee customer on-boarding and satisfaction
Develop trusted advisor relationships with customers
Advocate for customers in influencing product improvements

Benefits

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By Halcyon

Our Mission: Defeat Ransomware Modern defensive cyber solutions, while impressive, have failed in the face of cheap and easy-to-create – and most importantly lucrative – ransomware. High-profile breaches are disguising an ugly fact; the companies ...

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FUNDING

Early

DEPARTMENTS

Account Management

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Software Development

TEAM SIZE