Online Merchandiser, Korea

Reporting directly to the Head of Merchandise in Korea, you will play a key role in managing and optimizing product offerings across online platforms.

Your responsibilities will include ensuring the right product mix, securing optimal rankings, and managing stock levels to meet customer demand. Above all, you will focus on enhancing the online customer experience, maximizing both sales and profitability through strategic merchandising decisions.

Key Responsibilities:

• Analyze sales and customer experience data to gain insights into customer behavior, leveraging these findings to drive conversion and boost sales.
• Manage market reduction costs and optimize stock levels through targeted sales, promotions, and activities.
• Drive on-site conversion using sales, customer behavior, and traffic data (GA), while ensuring stock freshness through strategic planning and inventory input.
• Stay ahead of market trends by monitoring competitors and their offerings.
• Partner with the Online Visual & Content Teams to maximize the selling potential by securing the right site plan, ranking and content according to the current stock situation and sales drivers.
• Work closely with the Area, Online and Merchandising teams to drive the omnichannel profit.
• Oversee the daily product enrichment process, ensuring timely and accurate updates by coordinating with key stakeholders to guarantee all products are fully enriched with the correct information.
• Take a leading role in a cross-functional environment to drive sales, foster strategic partnerships, and build strong relationships across teams.

For the role of Online Merchandiser, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You take independent initiative, addressing business & customer demands with both efficiency and effectiveness.

What You Need to Succeed:

• Proven experience in merchandising or analytical roles within the E-commerce sector, preferably across multiple channels, with a strong focus on problem-solving and data-driven decision-making.
• Deep understanding of local market trends, customer expectations, and the retail/fashion industry, with strong awareness of competitors. 
• Analytical with strong proficiency in Microsoft Office, especially Excel, and the ability to extract actionable insights from data.
• Self-motivated team player with the ability to collaborate effectively with stakeholders and peers, demonstrating flexibility, open-mindedness, and a strong ability to quickly learn and adapt.

This is a full time permanent contract based at our Korea Office.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this colleagues also receive

• H&M Group staff discount
• Flexible work arrangements
• Celebration of Long Service Award
• HIP - H&M Incentive Program for Long service employee
• Childcare / Family Care Leave
• Health checkup
• Wellness benefit 
• Paid leave / Sick leave
• Volunteer benefit

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. 

Company Description

ARKET is a modern-day market with a Nordic soul, offering a mix of fashion, homeware and a café while having quality, sustainability and transparency at the core of our business. ARKET’s mission is to democratise quality through widely accessible, well-made, durable products, designed to be used and loved for a long time. Learn more about ARKET here.

In this role you will have some flexibility to work remotely however due to the high level of cross department collaborations much of your time will be spent in our amazing office in Korea.

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

Please note this position is offered on a local contract, therefore you should have the legal right to work in Korea before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.

We are looking forward to hearing from you!