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Data Entry Representative

As a Data Entry Rep, you will be responsible for entering accurate data into our computer database systems. Your main duties will include gathering information, typing quickly without errors, and verifying the accuracy of data before inputting them.

Our organization handles a high volume of information each day, so you will be busy, and the day will fly by. A successful Data Entry Rep is detail-oriented and can handle data with confidentiality. If you prefer to work in a fast-paced environment, this position is the right fit!

Responsibilities:

  • Data Entry Excellence: Input data accurately and efficiently according to company standards
  • Customer Service: Interact and engage with our clients and stakeholders via phone
  • Verification: Verify and correct data where necessary
  • Confidentiality: Handle sensitive information with confidentiality
  • Collaboration: Work closely with other team members to ensure that data is consistent and accurate
  • Continuous Improvement: Suggest and implement improvements in data entry processes

Why Join Us:

  • Detail-Oriented Work: Your role will be vital in maintaining our database, ensuring that information is stored accurately and securely
  • Collaborative Environment: You'll work closely with a supportive team that values efficiency and precision
  • Technology-Driven: Utilizing cutting-edge software, you will have the opportunity to streamline data entry processes
  • Career Growth Opportunities: Continuous learning and professional development resources will be at your disposal

At Hanna Interpreting Services, we deliver more than just words.

Are you ready to embark on an exhilarating journey with our rapidly growing team? Are you attentive to detail and efficient in entering information accurately? If so, we have an exciting opportunity for you to join our dynamic team as a Data Entry Representative!

In 14 years, Hanna has grown from a start-up company to an industry leader in the interpretation and translation space. We were recently listed as a ‘Top 100 Language Service Provider in the World’ by Nimdzi Insights, Slator.com, and CSA Research, as well as nominated for “Best Overall Company,” “Best Customer Service,” and “Best Community Impact” in the 2023 BizX Awards. But we are not done yet!

We are seeking a Data Entry Rep to join us in breaking down barriers and shaping a world where communication knows no boundaries!

Who is Hanna?

Hanna Interpreting Services LLC is a language services provider that offers in person, video, over-the-phone, and written options for translation, interpretation, ADA remediation, transcription, language assessments, voice over, and website localization.

Founded in 2010 by mother and son duo Jennifer Hanna and Tom Elias Hanna in their garage in San Diego, CA, Hanna has grown to more than 70 employees, served over 1 million non-English speakers to date in 200+ languages, and has sponsored countless outreach events to serve the local community.

We’re known in the industry for always getting the job done. Whether a healthcare provider needs an interpreter to help during an emergency or an organization needs to translate their website in multiple languages – they call us because we have the experience and the relationships to make their jobs easier.

  • Strong attention to detail with the ability to multitask
  • Customer-service oriented and impeccable phone etiquette
  • Excellent typing skills
  • Ability to work independently in a fast-paced environment
  • Familiarity with MS Office, databases, and other relevant software
  • Previous experience in data entry is a plus, but not mandatory for candidates with the right attitude and aptitude

Disclaimer:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this role. The duties, responsibilities, and qualifications may change at any time, with or without notice, to meet the business needs of the organization.

Hanna Interpreting Services LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  • Hybrid Working Schedule: 1 week per month on-site
  • Pay rate: $20-21/hr
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Breakfast or Lunch provided for onsite staff every Friday (that's right, every Friday!)

Average salary estimate

$42640 / YEARLY (est.)
min
max
$41600K
$43680K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Data Entry Representative, Hanna Interpreting Services LLC

As a Data Entry Representative at Hanna Interpreting Services, you will play a crucial role in maintaining the integrity of our extensive database systems. Your primary responsibility will involve entering accurate data while ensuring that every piece of information is handled with the utmost confidentiality. You’ll be gathering information, typing meticulously at a quick pace, and verifying data accuracy to keep our operations running smoothly. If you thrive in a fast-paced environment and love paying attention to details, this position is the perfect fit! Additionally, you will interact with our valued clients and stakeholders via phone, showcasing your top-notch customer service skills. At Hanna, known for being one of the leading language service providers, you’ll collaborate with an engaging team that values efficiency and precision, and utilize cutting-edge technology that makes data management not just a task, but an exciting part of your workday. We are committed to continuous improvement, allowing you to contribute your ideas for enhancing data entry processes. Working with us means you won't just be entering information, you'll be part of a larger mission: breaking communication barriers globally. Plus, with our emphasis on professional growth, you'll find numerous opportunities to develop your skills and advance your career. Ready to dive into this adventure? Join us as we shape a world where communication knows no boundaries and make your mark as a vital member of our dynamic team!

Frequently Asked Questions (FAQs) for Data Entry Representative Role at Hanna Interpreting Services LLC
What are the main responsibilities of a Data Entry Representative at Hanna Interpreting Services?

As a Data Entry Representative at Hanna Interpreting Services, your main responsibilities will include accurately entering data into our databases, verifying information for correctness, and ensuring all data is handled confidentially. You will also be expected to engage with clients via phone, providing excellent customer service, and collaborating with team members to maintain data consistency.

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What qualifications do I need to become a Data Entry Representative at Hanna?

To become a Data Entry Representative at Hanna Interpreting Services, you should possess strong attention to detail, excellent typing skills, and a customer-service orientation. While previous data entry experience is a plus, it's not mandatory. Familiarity with MS Office and relevant software, as well as the ability to multitask in a fast-paced environment, are essential qualities we seek in candidates.

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What is the work environment like for a Data Entry Representative at Hanna?

At Hanna Interpreting Services, the work environment for Data Entry Representatives is dynamic and collaborative, with a focus on precision and efficiency. You'll be part of a supportive team, utilizing advanced technology that streamlines the data entry process, all within a friendly and fast-paced atmosphere that makes each day engaging.

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What career growth opportunities are available for Data Entry Representatives at Hanna?

Hanna Interpreting Services is committed to the continuous professional development of its employees. As a Data Entry Representative, you will have access to learning resources that can enhance your skills and promote career advancement within the company. Showcasing your abilities may lead to opportunities for promotion or specialized roles in the future.

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Is remote work an option for Data Entry Representatives at Hanna Interpreting Services?

Yes! Hanna Interpreting Services offers a hybrid work schedule, allowing Data Entry Representatives to work from home for most of the month while requiring only one week on-site. This flexibility helps maintain a work-life balance while still contributing to the team's success.

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Common Interview Questions for Data Entry Representative
How do you ensure accuracy in your data entry work?

To ensure accuracy in data entry, I double-check my work by verifying information against source documents, using software tools designed for data validation, and taking the time to review entries before submitting them. Demonstrating this meticulous approach during the interview shows that you understand the importance of precision at Hanna Interpreting Services.

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Can you describe a time when you faced a challenge in your previous data entry role?

One challenge I faced was managing a large volume of data in a short timeframe. To tackle this, I prioritized tasks and developed a systematic approach to data entry, which improved my efficiency significantly. Sharing this experience in your interview highlights your problem-solving skills and adaptability.

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What keyboarding skills do you possess that make you a fit for this Data Entry Representative role?

I possess strong typing skills with a high words-per-minute rate and low error margin. I practice touch typing regularly to maintain my speed and accuracy. Discussing your typing proficiency convincingly shows that you can meet the demands of data entry at Hanna.

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How would you handle confidential information while performing your duties?

I ensure confidentiality by adhering to company protocols regarding sensitive data, refraining from discussing it with unauthorized personnel, and using secure systems for data management. Illustrating your understanding of confidentiality expectations aligns well with the values at Hanna Interpreting Services.

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What do you consider the most important aspect of customer service in data entry?

The most important aspect of customer service in data entry is effective communication. It’s essential to engage with clients warmly and respond to their queries about the data being processed. Demonstrating your customer service philosophy can showcase your interpersonal skills, aligning with Hanna’s customer-centric approach.

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Why are you interested in working as a Data Entry Representative at Hanna Interpreting Services?

I am interested in working at Hanna because of its reputation in the language services industry and its commitment to breaking communication barriers. This aligns with my values of helping people through accuracy and efficiency in data management. Expressing your passion for the mission can resonate well during the interview.

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How do you handle repetitive tasks while maintaining motivation?

To maintain motivation while performing repetitive tasks, I set small goals for myself and celebrate reaching them, which keeps my spirits high. I also remind myself of the importance of my role in contributing to the team’s objectives. Sharing such strategies can reflect your commitment to excellence.

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Describe any experience you have working in fast-paced environments.

I have experience working in fast-paced environments where multitasking and quick decision-making were vital to success. For instance, in my previous job, I often had to prioritize urgent data requests while maintaining data integrity. Highlighting relevant experiences shows adaptability and capability for the role.

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What software tools or applications are you familiar with for data management?

I am familiar with various data management applications, including MS Office Suite, Excel, and database software. I’ve utilized these tools to effectively organize, enter, and manage data. Discussing your technical skills provides insight into your capability to adapt to Hanna’s systems.

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How do you ensure effective collaboration with team members on data entry projects?

I ensure effective collaboration by maintaining open communication with team members, actively participating in team meetings, and seeking feedback on our collective work. Emphasizing your teamwork skills illustrates your understanding of Hanna’s collaborative culture.

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DATE POSTED
February 20, 2025

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