Senior Product Manager

HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy!

We’re looking for an experienced product manager to solve crucial problems in the asset management space for the multifamily housing industry by helping owners and operators maximize the value of their properties through project management, preventative maintenance, property audits, and more. This position requires extensive expertise with B2B SaaS product management and all ceremonies and artifacts associated with agile methodologies for software development.

You will develop a product strategy and roadmap, working closely with and leading a delivery team consisting of product designers, engineers and technology team leaders to effectively and consistently ship valuable product features to our customers. Additionally, you will work cross functionally with product marketing, sales and other enabling departments to ensure that the entire customer experience is optimized, driving growth in terms of customers and revenue.  This is an exciting opportunity for the right individual to solve exciting, high stakes problems to successfully position HappyCo products as the leading solution in property management and residential property asset valuation.

• Work collaboratively with leadership and other Product Managers to develop a product strategy and vision that aligns to the company strategy and produce a compelling roadmap that maximizes value creation, focused on the right problems to solve at the right time.
• Understand and define the market, market opportunities and associated personas, distinguishing users from buyers and developing strategies to effectively capture both.
• Perform deep product discovery, utilizing quantitative and qualitative methodologies to understand customer needs and problems from all angles, and turn them into compelling product proposals with supported cost/benefit analysis.
• Lead a delivery team through the entire software development lifecycle, from early discovery to post-release analysis and everything in between.
• Measure, report on and present the outcomes of feature and product development, using the learnings gained to make adjustments and pivots as needed. 
• Collaborate with product marketing to stay up-to-date on the latest market, industry and competitive research to effectively position our products, highlight key advantages and determine the pricing strategy.
• Establish processes for communicating and sharing product knowledge throughout the organization through timelines, release notes and other tools that will empower Support, Customer Success and Pro Services to provide exceptional customer service.

• 5+ years product management experience in B2B SaaS
• Experience with agile scrum software development
• A passion for providing software and services that solve customer problems which can only be achieved through a deep understanding and connection with the customer
• Extensive experience in delivering software products on-time while achieving measurable outcomes
• Data-driven, highly motivated individual who is inspired to outperform KPIs and obsessively report on marketing performance in order to optimize programs based on results
• Team player who works cross-functionally with respect, efficiency and effectiveness
• Ability to thrive in a fast-paced environment across multiple time zones (US and AUS) requiring effective asynchronous communication

• Have successfully led software delivery teams for a multifamily B2B SaaS company with stellar results
• Have specific experience with asset management, job costing, project management and auditing tools

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About HappyCo 

Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has 3.5M units on its platform and has captured more than 400 million photos. 

We’re everyday people with a shared purpose — improving the lives of others. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities!  

When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximize returns, which means they’re building better experiences for their residents. Learn more about our Product Vision here!

Our HappyCo Culture

HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that allows us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page! 

We Offer:

- Work from anywhere supported by a flexible company culture

- Opportunity to work for one of the fastest growing technology companies in the PropTech industry

- Generous paid parental leave

- Competitive and equitable pay, including stock options

- Monthly stipends to support Wellness and Home Office expenses

Find out more about our US Employee Benefits here!

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes.