Manager, Sales Development - Boston

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.POSITION SUMMARYOur Sales Development team is growing and we are looking for a Manager of Sales Development in Boston! Harness is looking for leaders who are passionate about coaching & developing young sales professionals into future AE’s and leaders in our sales org. In this role, you will not only hire, coach, train and mentor SDRs but you will also partner cross functionally with marketing, sales, enablement, and revenue operations with the main goal to drive pipeline generation and revenue for the business.ABOUT THE ROLE• Hire, manage, mentor, coach and train a team of Sales Development Representatives.• Collaborate with recruiting to interview and hire driven, goal oriented & motivated SDRs.• Execute SDR onboarding and continuous enablement with the help of sales enablement.• Develop, maintain, and optimize SDR processes for pipeline generation.• Motivate SDRs and the team to exceed objectives through coaching, regular broadcast of results, and creative incentives to meet all goals.• Identify ways to increase the quality and quantity of opportunities sent to Account Executives, tracking the handoff process and progress of opportunities through the pipeline.• Work collaboratively with Sales Leaders to ensure strategic SDR support.• Analyze team and individual metrics to maximize efficiency and productivity. Conduct regular performance reviews to ensure SDRs are achieving targets and developing skills that will prepare them for their next role.ABOUT YOU• 3+ years of SDR/ SaaS sales experience as a top performer and/or minimum of 2+ years of sales enablement and sales training.• Prior experience in a closing AE role• Prior experience managing a team of SDRs• Passionate about coaching, training and team management.• Fearless attitude and ability to lead by example.• Ability to organize and make sense of data to make data driven decisions.• Detail-oriented, with excellent written and oral communication skills.• Mentoring skills - ability to identify strengths and gaps, and develop strategies for continual improvement. Motivated by helping people grow.• Able to work across the organization with a diverse team.• BA in Business and/or Sales & Marketing experience preferred.Work Location• Boston, MassachusettsWhat you will have at Harness• Competitive salary• Comprehensive healthcare benefits• Flexible Spending Account (FSA)• Flexible work schedule• Employee Assistance Program (EAP)• Flexible Time Off and Parental Leave• Monthly, quarterly, and annual social and team building events• Monthly internet & phone reimbursementThe anticipated base salary range for this position is $120,000 - $130,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.Pay transparency$120,000—$140,000 USDHarness in the news:• Harness Grabs a $150m Line of Credit• Welcome Split!• Harness Recognized in Inc.'s Best Workplace Awards 2022• Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From• #6 - Glassdoor Best Places to Work 2021 list• #17 on Forbes Top 50 Cloud Companies to Work For• #47 on LinkedIn’ Top 50 Companies to Work For• #2 on Quartz 2021 list best places to work for remote workers• 2021 Career Launching Companies ListAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.Note on Fraudulent Recruiting/OffersWe have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.