Engineering Manager - R&D (Hybrid)

As the Engineering Manager - R&D at HashiCorp, your primary responsibilities include leading and mentoring a high-performing engineering team, driving the delivery of feature requests, and fostering a culture of collaboration. You'll also work closely with Design and Product teams to innovate solutions, ensure product scalability and reliability, and prioritize customer feedback to continuously enhance the user experience.

To qualify for the Engineering Manager - R&D role at HashiCorp, candidates should have at least 10 years of engineering experience, with 3 years in a management position. A strong background in cloud services and proficiency in Go, as well as familiarity with other programming languages like Python or Ruby, is essential. Proven experience with cloud platforms such as AWS, Azure, GCP, and infrastructure as code (Terraform) is also important.

The Engineering Manager - R&D at HashiCorp plays a vital role in product development by aligning team efforts with the company's vision, enhancing product features, and ensuring robust engineering processes. This role requires collaboration with various teams to create innovative solutions, responding to customer needs, and maintaining a focus on high quality and reliability.

Key skills for the Engineering Manager - R&D role at HashiCorp include strong leadership, excellent communication abilities, and deep technical knowledge in cloud infrastructure. The ability to tackle complex technical challenges, a customer-centric approach, and a proven track record of successfully leading diverse teams are also crucial for this position.

At HashiCorp, the culture emphasizes collaboration, inclusion, and innovation. As an Engineering Manager - R&D, you'll be expected to build an inclusive environment that respects diverse perspectives and fosters teamwork. The company values clear communication, continuous improvement, and a commitment to delivering exceptional customer experiences.

The most effective leadership style for an Engineering Manager often combines servant leadership with a focus on collaboration. This means supporting your team by removing obstacles while also encouraging open communication and innovative thinking. Highlight specific experiences where you successfully empowered your team.

Mentoring is essential for professional growth. I believe in taking a tailored approach, understanding each engineer's goals, and providing them with the guidance and resources they need to excel. Share an example of how you've previously helped team members develop new skills.

Absolutely! In a previous role, we faced a downtime issue that affected our customers. I rallied the team, conducted a root cause analysis, and leveraged everyone's strengths to implement a solution within a tight timeframe. Discussing this process showcases problem-solving abilities and teamwork, which are crucial for the role.

Fostering motivation involves setting clear goals, celebrating achievements, and ensuring open lines of communication. I often conduct regular one-on-ones to understand team dynamics and address any issues early on, creating a constructive work environment.

Gathering customer feedback is crucial for product enhancement. I implement regular touchpoints, such as surveys and user interviews, and ensure that feedback is systematically analyzed. Sharing how your team acted on feedback to improve a product will illustrate your commitment to customer satisfaction.

I have extensive experience with AWS, Azure, and GCP, utilizing these platforms for various projects. My work involved architecting scalable solutions and optimizing performance using best practices, which has given me a solid understanding of key cloud infrastructure aspects.

A successful product stands out by addressing specific customer needs while providing exceptional usability and reliability. I focus on building products that deliver seamless experiences, demonstrating a deep understanding of the market and customer pain points.

Handling conflicts requires a balanced approach; I prioritize understanding all perspectives involved and facilitate a constructive dialogue to reach a resolution. It’s important to create an environment where team members feel comfortable to express dissent and work towards a common goal.

I prioritize feature requests by assessing their impact on customer satisfaction and alignment with our product vision. Collaborating with cross-functional teams helps ensure that we meet both business objectives and customer needs effectively.

In one project, I led a cross-functional team comprising members from various backgrounds. By fostering an inclusive environment and leveraging the diverse perspectives, we achieved innovative results above our expectations. Sharing this experience shows your capability to lead a diverse team effectively.