Job details

Hawaii Store Representative

Company Profile

"Enhancing the Lives of Those We Touch by Helping People Reach Their Goals”

Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.

We have achieved consistent and profitable growth with our annual revenue hitting over $2 billion dollars. We now have over 4,000 employees and operate in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years.

Overview

Provides World-Class Customer Service to our customers and employees. Ensures no or minimal wait times for our customers to complete order at checkout. Maintains a clean, brand and in-stock store throughout the day. Has a basic understanding of all Melaleuca products and services and is able to articulate benefits and uses to our customers. Increases average orders through sales techniques, including but not limited to product education and upselling by face-to-face contact with customers.

Responsibilities

Assembles and displays product specials and graphics in a pleasing professional presentation
Ensures desired amounts of product are on the shelves by ordering and checking inventory levels and stocking as necessary
Answers customer inquiries and questions with knowledgeable and professional assistance
Performs suggestive sales by recommending additional products or tools (i.e., books, tapes, specials, etc.).
Logs customer orders accurately and courteously by inputting correct data and being familiar with all products, policies, and procedures, etc.
Fills accurately over‑the‑counter orders by taking the invoice from the printer, locating items on the shelf, bagging the order for the customer, etc.
Maintains a clean professional store atmosphere by cleaning, arranging, and displaying of product
Assists Coordinator with Cash Reconciliation, and balancing the tills each day.
Follows proper opening and closing physical security routines.
Will also help in warehouse when needed.

Qualifications

Additional

Performs other duties as assigned or needed.
Flexibility in schedule (all month ends and 3 Saturdays a month minimum.)
Thorough knowledge of company policies, procedures, and the company marketing plan.
10 key by touch.
40wpm typing.
Detailed work and organizational skills.
Ability to analyze problems and create solutions.
Ability to work independently and professionally and follow through on projects.
Ability to prioritize and organize
Ability to maintain confidentiality of sensitive areas.
Written and verbal communication skills.
Ability to work under stress.
Standing, sitting, or walking for duration of shift.
Manual dexterity for such duties as stapling, collating, sorting, filing, typing, writing, etc.
Manual dexterity for such duties as wiping, dusting, cleaning, toting, etc.
Communicate (hearing & speech) with individuals in person and by phone in a tactful and courteous manner.
Visually read reports, computer screen, bottles, products, batch numbers, etc.
Computerized accounts receivable experience.
Good math skills (add, subtract, multiply, and divide).
Strong customer relation skills for conflict situations.
Ability to lift a minimum of 40-70 lbs.
Pulling, stretching, bending, and lifting for duration of shift.

Why Melaleuca

Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind. This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.

Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits for our full-time team members that include all you would expect plus some remarkable surprises, such as a longevity bonus.