About Us

At Hayden AI, we are on a mission to harness the power of artificial intelligence and machine learning to transform the way governments and businesses address real-world challenges.

From optimizing bus lane and bus stop enforcement to pioneering digital twin modeling and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive forward a sustainable future.

What the job involves

This role involves leading a specialized team to ensure data accuracy and quality, creating efficient SOPs, and collaborating across departments. You'll train and mentor team members, oversee a BPO vendor, and report performance to senior management, all while driving innovation and excellence in operations.

Responsibilities

• Oversee and manage the daily operations of a specialized team focused on reviewing and verifying data entries in our system.

• Ensure the accuracy and quality of the reviewed data, implementing checks and balances as needed.

• Develop and maintain standard operating procedures (SOPs) for the team, ensuring compliance and consistency in data handling.

• Collaborate with other departments to streamline processes and improve overall efficiency.

• Train, mentor, and supervise team members, fostering a collaborative and high-performance work environment.

• Provide regular reports and updates to senior management on the status and performance of the team.

• Manage and coordinate activities with a BPO vendor, ensuring alignment with company standards and goals

Qualifications

• Bachelor's degree or equivalent experience, and 5+ years of experience in related field. Prior startup experience is a plus.

• High attention to detail with a strong commitment to accuracy and quality.

• Proficiency in using computers and various software applications; comfort with learning new technologies and systems.

• Excellent organizational and time-management skills, with the ability to manage multiple tasks and projects simultaneously.

• Strong communication skills, both written and verbal.

• Ability to work independently and as part of a team, with a proactive and solution-oriented mindset.

• Previous experience in an operations, data review, or quality assurance role is a plus.

Benefits and Perks

There are endless learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields (AI, Computer Vision, Government Contracting, Systems & Device Engineering, Operations, Communications, and more!)

• Options for medical, dental, and vision coverage for employees and dependents (for US employees)

• Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

• 401(k) with 3% company matching

• Unlimited PTO

• Daily catered lunches in our San Francisco office

Hayden AI is committed to creating a diverse and inclusive environment that fosters learning from each other. We celebrate people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and are committed to providing a work environment free of harassment and discrimination. Hayden AI is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process. To all recruitment agencies: Hayden AI does not accept agency resumes.

Please do not forward resumes to our jobs alias, Hayden AI employees or any other company location. Hayden AI is not responsible for any fees related to unsolicited resumes.