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Head of Developer Relations

OneSignal is a Remote First Collaboration Company, offering Remote work as the default option across the United States. We offer in-office experiences in San Mateo, CA and New York, NY.

Our blog contains more information about the OneSignal Engineering career ladder, compensation model, remote-first culture, and our diverse team. Our salary bands are available on AngelList.

OneSignal’s vision is to power the world’s messages. Our customer engagement platform enables our users to compose and send messages via mobile push, web push, in-app, SMS, and email.

OneSignal has grown rapidly to where we are sending upwards of over 10 billion messages daily, supporting over 750,000 live apps and 3.7% of the Internet. Our open-source SDKs cover over 25 languages and developer platforms.

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.

As an SDK-centric company, we’re constantly evolving our offerings and improving the Developer Experience across the board. With that objective in mind, we are looking for an experienced Developer Relations Director to join our Developer Engineering team.

The mission of our Developer Relations team is to educate, engage, and empower developers with OneSignal’s rich, intelligent, omni-channel messaging solution using code, content, context, and community.

As our Head of Developer Relations, you will lead our worldwide developer advocacy efforts. You will be responsible for evolving and executing on a strategy that defines how OneSignal builds relationships with developers across the globe.

We are seeking a driven, experienced, and enthusiastic leader to help us elevate our relationship with our developer community and drive the next round of 10x growth at OneSignal.

In a typical month, a Developer Relations Director at OneSignal might:

Recruit, coach, and lead-by-example to staff a growing team of Developer Relations experts. Support and compress information to empower our Product and Marketing functions. Partner with other engineering and marketing leads to drive forward OneSignal thought leadership
Serve as the Voice of the Developer. Providing strategic product feedback and meaningful Developer Experience context to our broader organization.
Contribute to documentation, code samples, and sample projects
Speak and represent OneSignal at conferences. Lead events to engage developers about OneSignal's product. Plan and review DevRel contributions to Content & Event Marketing efforts.
Write technical blog posts and tutorials for the OneSignal blog or partner blogs
Participate in online communities & forums with target audiences(Unity forum, StackOverflow, etc). Manage our OneSignal Developer Community.
Engaging with developers where they are; troubleshooting customer issues, and developing or directing software system testing or validation procedures, programming, or documentation.
Engage with the Developer Relations community to support recruiting of top practitioners.
Conducting research on ecosystem trends, upstream software changes, and deepening domain knowledge.

What you'll bring:

12+ years experience in technical roles(Technical Program Manager, Software Engineer, Partner Engineer, Developer Advocate, Technical Writing, etc.)
5+ years experience as a leader of a technical group or DevRel team
5+ years experience developing in at least one of Web, Mobile, Desktop, Backend or Games development environments
Deep expertise in developer advocacy and community engagement
Proficiency in written and oral communications with a strong affinity for technical writing and obsession with creating content that inspires developers to adopt our products and build
Ability to set a strong vision for the team and follow through to execution. Change management and project management experience, or experience working to coordinate activities with multiple stakeholders. Excellent collaboration and communication skills - leading execution across teams, influencing across organizations in small teams, and larger group presentation formats

Preferred skills and experience:

Ability to establish relationships and build rapport to inform decision-making across the company
Expertise at building strong relationships with technical and non-technical audiences, and can leverage creative thinking and efficient processes to improve Developer Experience
Customer driven mentality, with a drive to go above and beyond to make sure our customers are successful
Experience growing developer relations functions.
Experience writing SDKs, Client Libraries, or other Developer Tools
Polyglot engineer. Broad knowledge of diverse development environments
Active engagement with a developer community
Enjoys interacting with a developer ecosystem and is experienced in leveraging empathy for making better developer products

Qualities we look for:

Friendliness
Modesty
Ability to collaborate well on a team
Can deliver solutions independently
Self Starter
Love of learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.

OneSignal Glassdoor Company Review

4.9

OneSignal DE&I Review

5.0

CEO of OneSignal

George Deglin

Approve of CEO

By OneSignal

OneSignal is building the best platform for businesses to intelligently engage with customers across every channel. We provide a simple interface to push notifications, email, and in-app messages.

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