We're looking for a Head of Research to join us here at GWI. Someone ambitious and genuine, who works best in the midst of a collaborative and forward-thinking team. That's because as a GWIer you'll be immersed in the fast-moving world of data tech. We think big to make an impact, we're not afraid to ask why, and we always show respect. Those values are what got us where we are today, and they're a big part of what we're looking for in you.

About the job

The Global Research team runs the world's largest ongoing research program on the digital consumer. This Head of Research will be the figurehead of the GWI research team in the US, responsible for elevating the brand to be considered a credible alternative to marquee data providers. Assuming full oversight of our survey focussed on US digital behaviours and supporting growth in revenue by working with the other functions within the US-based GWI team to identify opportunities and meet the needs of our key accounts.

What you'll be doing

• Representing GWI at industry events/conferences, as part of our client advisory board, or when meeting with key clients directly; being the face of research internally and externally; bringing the voice of the customer to other members of the team
• Creating a vision for our GWI USA product and contributing to development of all GWI's ongoing surveys on the digital behaviours and attitudes of the US consumer, providing ongoing direction to the project team to ensure GWI's syndicated products continue to meet clients' needs
• Work with the Global Research leadership team to design and deliver an inspiring research product roadmap, improving and adapting to the changing landscape
• Being the research expert in the room, supporting conversations with clients and prospects to give them confidence in GWI's products & services; able to answer technical and methodological questions about GWI's syndicated research studies, leading discussions as appropriate
• Working closely with client-facing teams to ensure the global research strategy is communicated in the clearest way possible, creating collateral to bring it to life, and being a trusted partner for colleagues who need support
• Ensuring absolute data quality at all stages of the research process, and driving forward new quality standards
• Managing, coaching and mentoring researchers, and always working to make team processes better
  

About you

As a disruptor in the global market research industry, we haven't come this far without entrepreneurial spirit and a get-up-and-go attitude. If you think we'll see that in you, then you're already halfway there. Here's the rest of what we'd like you to bring to the table.

• Significant client-management experience in commercial market research roles
• Excellent knowledge of research methodologies and statistical techniques and an ability to articulate the strengths and weaknesses of one approach over another
• Enthusiasm for managing and coaching junior researchers giving them guidance to support their personal progression and ensuring their objectives are dedicated to supporting business goals
• Experienced in building relationships with internal stakeholders of varying seniority across a range of functions
• Willingness to travel for frequent client and internal meetings
• A passion for strategic thinking, documentation and attention to detail
• Ability to confidently navigate competing priorities and viewpoints, whilst maintaining a growth mindset and a team mentality
• Alignment with the 3 core GWI values

Our benefits

Great benefits make a big difference. Not just to employees, but to the whole vibe of a business. That's why when you work for us, you'll enjoy a full spectrum of generous perks, rewards and office benefits - all in line with Covid-19 guidelines of course.

• Competitive salary and performance-based bonus
• 23 PTO days and an extra duvet day for a time when you really need it
• Flexitime and a great work-life balance (don't just take our word, check out Glassdoor!)
• Allocated shares according to GWI's share scheme
• Three week work from any where!
• A range of discounts and freebies
• LinkedIn Learning and ongoing Learning and Development opportunities
• Health insurance at only a $1 a month, plus dental and vision insurance
• Pre-tax commuter benefits
• Automatic 401k enrollment
• A well-stocked kitchen and breakfast options galore (some healthy, some not so healthy) - should you wish to attend our offices, while observing Covid-19 guidelines
• Holiday and summer parties, trivia nights, happy hour drinks and more
• Early finishes on Friday

Who we are

GWI was founded with the knowledge that understanding your audience is really important for business. When you know who you're speaking to and why, you can create content and campaigns that stand out to the people that matter.

Through our global online survey, we gather data on the behaviour and perceptions of consumers across the world. This provides businesses with deep, actionable insights on their audience, revealed from data they trust.

It's been going well, too. Since launching in 2009, we've become one of the UK's fastest growing target audience companies. We're not about to stop growing any time soon. As a business, we're on a mission to re-engineer data-driven marketing, and we're on the lookout for talented people to join us.

Diversity & Inclusion

Imagine if our data came from just one kind of person. We'd not get a very nuanced view of the world. And we definitely wouldn't have got off the ground as a business.

We're so lucky to live in a society where differences are celebrated – so we'd expect nothing else from our teams. In fact, the GWI office is as diverse as our global data, it's really important to us that it stays that way. That means whatever your race, religion, sexual orientation or gender, this is a place to feel at home, express yourself freely and make your mark.

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