Head of Retail (Cat Person)

About CatPerson

CatPerson is a new brand committed to strengthening the relationship between cats and cat persons by delivering cat care essentials - including food, treats and products - that are specially made for the unique needs of cats, and thoughtfully designed for their people. By putting modern feline lovers at the center of their research, design, and marketing processes, Cat Person is prioritizing the unmet needs of this fragmented, $75 billion pet market and flipping the script on the stereotype about cat owners. The company was founded in March 2020 with support and initial investment by Harry's, and built by a founding team that has decades of experience launching, growing and scaling transformational brands and businesses across large CPG and direct-to-consumer/e-commerce industries.

As a small team of cat and animal lovers looking to grow our brand and company the right way, with the right people, Cat Person is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Harry's is operating as a hybrid-first environment - for us, that means that we ask folks to come into our beautiful, 88,000 square foot SoHo office a minimum of 2 days per week, with flexibility to choose exactly which days work best for you. What will you get out of that? Bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday. Can't forget the free products and the opportunity to have some meetings without Zoom (remember what 2019 was like?)

Head of Retail, CatPerson

As the Head of Retail, you will be a part of the core team responsible for building a new disruptor brand shaking up the $75B pet industry by bringing respect, love and innovation to a long overlooked and underserved category: cat care. Launched in March 2020, Cat Person offers a line of essentials to help cat parents better care for their cats, including food, treats, furniture and toys. A design-forward brand, we consider both the cat's and the cat person's needs in everything we make and do. We aren't just here to revolutionize cat care for the millions of cat parents in the US; we're here to redefine what it means to be a cat person in culture today.

The Head of Retail will be an important role leading our Cat Person business into retail. This role will have a direct impact on the company's future growth as they will continue to build scale and significantly broaden the awareness for our brand. For this role, we are looking for an experienced and well rounded customer development leader – one who understands the retail customer needs and requirements, while translating and implementing the CatPerson vision in retail formats. As this role works across almost all of CatPerson's functions (Brand, Insights, Analytics, Innovation, Distribution, Planning, etc.), we need a teammate who can collaborate across functions, develop strategies, and effectively communicate across teams to enable partner functions to meet and exceed customer expectations. This role also requires strong organizational skills, analytical capabilities, and a continuous improvement attitude.

As part of the senior team, you will be a key leader in helping to establish our creative culture, building, leading and inspiring A+ talent, and guiding our team in creating amazing work. You will work closely with leaders across R&D, Operations, Digital, and Brand fostering a collaborative work environment and shared sense of building.

Your core responsibilities

• Lead customer development activity managing the Cat Person brand's strategy at retail
• Develop and implement Annual Business Plan for retailer/s that delivers on revenue and profit goals and works across company channel strategy
• Develop and implement the go-to-market strategy for our retailer/s launch, inclusive of merchandising and in-store marketing
• Build outstanding relationships with retail merchants to drive optimized outcomes for our brand
• Lead customer development, sales analytics, JBP, and forecasting needs, as well as project management and strategic execution
• Run the P&L for retail, including all elements of trade spending

These should describe you

• Professional, enthusiast, a solid teammate, and possesses a drive for results
• Customers at the core: passion for driving phenomenal customer and retail partner experience, ability to think outside in from the start
• Very organized, diligent, and proven track record of delivering top and bottom line results in a customer development capacity
• Partner first, someone who is a natural collaborator, brings people in, listens, and helps facilitate everyone to the best answer
• Loves change: able to figure it out when faced with a situation that requires invention and leans into changing direction and demands
• A passion for building; someone who is drawn to the idea of building a nascent brand
• 100% game to get their hands dirty and hustle to build something (no task to small mentality)
• Able to thrive in fast-paced environments where you can move fast and adapt quickly
• Fail forward: willing to try new things, use facts to guide a decision across a collective group
• You are a learner - always seeking to improve yourself, your team, and the world around you
• You thrive on direct, honest, and encouraging communication
• You are always thinking about how to help the teammates around you excel
• Experience in CPG sales, marketing, or retail is ideal

Who you will work with

• Internally: Your primary connections will be with Brand Team, Demand Planning, Distribution and Logistics, Design, and Innovation
• Externally: You will work closely with retail buying teams and cross-functional partners
• You'll report to the CEO

Benefits and perks

• Medical, dental, and vision coverage
• 401k match
• Equity in Harry's
• Unlimited PTO and flexible working hours
• Wellness and L&D stipends
• One month sabbatical after 5 years
• 16 weeks parental leave
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands

Harry's is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry's is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry's commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

We can't quantify all of the intangible things we think you'll love about working at Harry's, like the exciting challenges we tackle, the smart and humble team you'll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $147,600-$202,950, but the final compensation offer will ultimately be based on the candidate's location, skill level and experience.

This role can be done remotely, however there may be location constraints based on where Harry's is registered and able to employ individuals. Please work with your recruiter and your hiring manager to understand any location constraints. We are authorized and able to employ individuals in many, but not all states. If you are not located in or able to work from a state where we are registered or able to employ individuals, you will not be eligible for employment. Please speak with your recruiter to learn more.

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