Head of Retail and Customer Development - Rocketbook

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.

As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It's a colorful world - make your mark by joining the BIC team today.

Company:

Rocketbook is a Boston-based innovation company with global reach and universal ambition. We believe that jotting down your notes, sketches, and big ideas should be done naturally by hand. We also believe that you should not have to cut down trees to do it, nor cut out the infinite power of digital. We develop products and technology that help people write and share ideas while saving the planet.

We also believe in equality, diversity, and building a team of highly talented and passionate individuals that represent the eclectic universe we live in. We hire people for their character, the desire to give back to the community, their passion to save the planet, and clear values that align with ours.

Are YOU prepared to launch with US to help build this vision?

Job Description:
Contributes to the success of Rocketbook by maximizing sales opportunities and profit goals with customers and customer teams. This position has the responsibility to communicate and implement Rocketbook go-to-market strategies to Retail partners, internal Customer Teams, Supply and Operations, Marketing and other Third Party Partners.

Main Responsibilities:

• Provide Customers and Customer Teams direction and leadership for the Rocketbook brand.
• Responsible for directing and translating broad strategies to strategic channel/market/account plans and facilitating customer prospecting, sell-in, day-to-day management all with the focus of growing the Rocketbook brand across channels using Brand Strategies and Sales Fundamentals.

• Ability to work closely and serve as single point of contact across sales channels and customers to educate, sell-in and grow the Rocketbook brand
• Communicates information and customer needs across Rocketbook and partner teams. Leads, organizes and facilitates both internal and external teams to meet customer’s needs
• Develops relationships with customer’s key personnel including business plans that take into account short and long-term goals, strategies and results
• Own the Customer and Channel Planning Process across all Rocketbook customer touchpoints
• Achieves distribution, pricing, promotion and placement objectives with the intent of achieving sales forecasts and objectives
• Manages customer P&L to meet or exceed sales forecast achievement and profitability targets, while staying within budget and policy guidelines
• Work closely with the Supply-Demand Planning Teams to ensure correct forecast is implemented and executed
• Responsible for Category Reviews, Line Reviews, Promotional Planning and Strategic Spending Proposals

Qualifications

• BA/BS Degree or equivalent experience, MBA preferred.
• 5-7 years selling or similar experience in consumer product sales as a National Account Manager and/or Customer Development Manager, Team Leader Roles
• A high in-depth knowledge of consumer products industry and retail environment to execute direct sales, order management, logistics and retail sales coverage.
• This position requires a winning positive attitude from a competent and competitive individual who can work and lead teams of people
• Requires high level of original, independent and innovative thinking applied to highly complex projects, goals and objectives; a high level of ability to develop methods, procedures, techniques and ideas in new, undefined and rapidly changing situations

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BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means