Agent Contracting Specialist

Join Us!

HealthCare.com has become one of America’s fastest-growing insurtech companies, revolutionizing how consumers shop for health insurance. Leveraging advanced technology and data science, the company has developed customized proprietary products to better fit consumer requirements, enhance customer satisfaction, and take some of the guesswork and inefficiencies out of buying insurance.

COMPANY OVERVIEW: 

Pivot Health, a Healthcare.com company, is a leading healthcare solutions provider committed to enhancing the lives of individuals and families through innovative and accessible healthcare coverage. As part of our commitment to providing an exceptional customer experience, we are seeking an Agent Contracting Specialist to join our dynamic Operations team.

JOB SUMMARY:

The Agent Contracting Specialist interacts with licensed agents, sales representatives, agent recruitment & insurance carriers to provide them with information to address inquiries regarding status of contracts, licensing and carrier appointments. They are responsible for helping gather data for Agent and Agency carrier appointments and tracking Agents and Agencies demographics and commission hierarchies within the company's applicable systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Review contracting and appointment paperwork from new agencies and submit agency transfers for completeness.

2. Follow up with agents and agencies to obtain background information where applicable.

3. Set up agencies to ensure proper hierarchy and accurate commission payments.

4. Request missing information for Agent/Agency as needed via email or phone call.

5. Enter and update agent licensing and carrier appointment information into databases, contracting spreadsheets, etc.

6. Assist with contracting, appointment or licensing questions from internal and external parties via email or phone call.

7. Create and maintain an electronic filing system for all agent related documentation.

8. Maintain compliance with all standards, controls, policies and practices from various carriers, DOI’s and TPA’s.

9. Update demographic information, changes in commission assignment in the appropriate systems.

10. Process requests within internal systems as well as working with external TPA’s/carriers to process agent of record changes for agent of record changes.

11. Protect the privacy of all information received in the department.

12. Other job duties assigned by the Producer Contracting Manager.

HIRING REQUIREMENTS:

● High School Diploma or equivalent

● Minimum of 1-year previous office experience preferred

● Ability to multi-task and work with deadlines

● Desire to work in a fast-paced environment

● Effective verbal, listening and written communication skills

● Able to work with minimal supervision

● Working knowledge of Microsoft Office (Word, Excel and general technical troubleshooting

● Exceptional interpersonal communication skills

● Positive attitude

SUPERVISORY RESPONSIBILITIES:

NONE

CERTIFICATES, LICENSES, REGISTRATION:

NONE

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand or arm, as in handling.

Speaking: Expressing or exchanging ideas by means of spoken word. Those activities which require detailed or important spoken instructions must be conveyed to other workers accurately and quickly.

Hearing: Ability to receive detailed information through oral communication with or without correction.

Vision: Ability to see and read computer screens and written documents with or without correction.

Repetitive Motion: Substantial movement (motions) of the wrist, hands and fingers.

**The above is intended to describe the general content and requirements of this job. It is not to

be construed as an exhaustive statement of duties, responsibilities or requirements.

Benefits

Opportunity to work from home

Excellent work environment

Medical, dental, and vision insurance

Up to 15 days of paid time off

11 company observed holidays

8 weeks of paid parental leave

401k plan with company match

Life insurance

Professional growth opportunity

Most importantly, an inclusive company culture established by an incredible team!

Get to Know Us!

https://www.healthcare.com/

linkedin.com/company/healthcare-com