Director of Sales and Business Development

Heard is an all-in-one financial solution for therapists that combines software and human support to handle bookkeeping, taxes, payroll, and more. Our mission is to help therapists be therapists by acting as their financial back office to empower therapists to spend less time running their business and more time giving clients the help and support they need through an affordable, easy-to-use software tool with real-time human support.

Heard is growing rapidly, and could use your expertise to help us become an industry-leading software services provider for independent mental health practitioners!

Role Overview

As the Director of Sales & Business Development, you'll play a pivotal role in driving our top-line growth. You'll lead a dynamic team focused on inbound sales, while also strategically incorporating elements of business development and partnership opportunities. You'll be responsible for developing and executing a winning sales strategy, fostering a high-performing sales culture, and exceeding ambitious revenue targets.

• Sales Leadership: Build, coach, and mentor a high-performing team of SMB Sales Representatives
• Strategic Planning: Develop and implement a data-driven sales strategy focused on inbound lead generation, conversion, and customer acquisition
• Sales Operations: Establish and maintain efficient sales processes and workflows to optimize performance
• Metrics & Analysis: Set clear goals, track key performance indicators (KPIs), and analyze data to identify areas for improvement
• Business Development & Partnerships: Explore and establish strategic partnerships to expand reach and drive new customer acquisition
• Forecasting & Revenue Growth: Develop accurate sales forecasts and consistently exceed ambitious revenue targets
• Customer Focus: Ensure a positive customer experience throughout the sales cycle, fostering long-term relationships

• Minimum 5+ years of experience in B2B sales leadership, preferably within the SMB space
• Proven track record of exceeding sales quotas and achieving ambitious revenue targets
• Strong understanding of various sales methodologies and best practices
• Excellent communication, presentation, and interpersonal skills
• Ability to coach, mentor, and motivate a sales team to achieve peak performance
• Experience building and scaling sales teams from the ground up (a plus)
• Experience with sales forecasting and pipeline management
• Strong analytical skills and ability to leverage data for strategic decision making
• Passion for building strong customer relationships
• Bonus points for experience developing and managing channel partnerships and...
• Deep understanding of the mental health industry and its unique sales landscape

• Opportunity to revolutionize the mental health industry and build both relationships and teams that make a tangible impact on our customers and their patients
• An environment that prioritizes your psychological safety always. We empower team members to be relentlessly curious and act with 100% ownership, believing that we can go the extra mile, together
• Competitive salary package and benefits, which include flexible PTO, medical coverage, retirement support, and wellness stipends

Heard is an equal opportunity employer. We aim to build a workforce of individuals from different backgrounds, with different abilities, identities, and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply! 

Compensation is variable and is subject to a candidate’s personal qualifications and expectations. For candidates based in the SF Bay Area we offer the following OTE range: $180,000 - $220,000 per year.