Job details
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Program Manager, Digital Customer Success
Join HeyGen, a generative AI platform revolutionizing visual storytelling. Seeking a Program Manager for Digital Customer Success to manage accounts, drive adoption, and enhance customer experience.
Skills
- Customer Success
- Marketing
- Operations
- Program Management
- Account Management
- Customer Education
Responsibilities
- Managing a large portfolio of customers
- Designing and running digital-led onboarding programs
- Crafting and running post-onboarding plays
- Creating content to educate customers
- Collaborating cross-functionally to drive HeyGen adoption
- Identifying and supporting customers for success
- Informing and influencing growth strategy
Benefits
- Competitive salary and benefits package
- Dynamic and inclusive work environment
- Opportunities for professional growth and advancement
- Collaborative culture valuing innovation
- Access to latest technologies and tools
- Unlimited PTO
- 401k match
- Early-stage company equity
- Daily lunch provided
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$80,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
May 14, 2024
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