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Job details

Program Manager, Digital Customer Success

Join HeyGen, a generative AI platform revolutionizing visual storytelling. Seeking a Program Manager for Digital Customer Success to manage accounts, drive adoption, and enhance customer experience.

Skills

  • Customer Success
  • Marketing
  • Operations
  • Program Management
  • Account Management
  • Customer Education

Responsibilities

  • Managing a large portfolio of customers
  • Designing and running digital-led onboarding programs
  • Crafting and running post-onboarding plays
  • Creating content to educate customers
  • Collaborating cross-functionally to drive HeyGen adoption
  • Identifying and supporting customers for success
  • Informing and influencing growth strategy

Benefits

  • Competitive salary and benefits package
  • Dynamic and inclusive work environment
  • Opportunities for professional growth and advancement
  • Collaborative culture valuing innovation
  • Access to latest technologies and tools
  • Unlimited PTO
  • 401k match
  • Early-stage company equity
  • Daily lunch provided
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$80,000/yr - $120,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
May 14, 2024

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