Remote Live Chat Representative

Job Description:Hilton is seeking a Remote Live Chat Representative to join our team in Jacksonville, Florida. As a part-time entry-level position, this role is perfect for individuals looking to gain experience in the hospitality industry. We are looking for adaptable and dedicated individuals who possess excellent attention to detail and strategic planning skills.Responsibilities:- Respond to customer inquiries via live chat in a timely and professional manner- Provide accurate information about Hilton products and services- Assist customers with booking reservations and managing their accounts- Resolve customer issues and complaints effectively and efficiently- Collaborate with other team members to ensure a seamless customer experience- Meet and exceed performance goals and targets set by the companyRequirements:- High school diploma or equivalent- Strong communication skills, both written and verbal- Ability to multitask and prioritize tasks effectively- Proficiency in using live chat software and other customer service tools- Willingness to work flexible hours, including evenings and weekends- Previous customer service experience is a plus, but not requiredBenefits:- Remote work flexibility- Travel and spending expenses covered- Joining bonus for new hires- Opportunity for growth and advancement within the companyWorking Environment:At Hilton, we thrive in an environment that embraces and navigates change seamlessly. Our team is dedicated to providing exceptional customer service and creating memorable experiences for our guests. As a Remote Live Chat Representative, you will have the opportunity to work in a dynamic and fast-paced environment where no two days are the same.Equal Opportunity Statement:Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.Deadline to Apply: September 6, 2024Join Hilton and be a part of a team that values excellence, innovation, and customer satisfaction. Apply now to start your career in the hospitality industry!How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Remote Live Chat Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.