Job details

Sr. Manager, Learning - job 1 of 2

Remote

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

As a Senior Learning Manager, you will be responsible for designing, implementing, and overseeing comprehensive learning and development programs within the Hims and Hers Fulfillment organization. You will work closely with key stakeholders to identify learning needs, create training strategies, and execute initiatives that enhance associate performance, engagement, and professional growth. The Senior Learning Manager is a strategic role that requires a deep understanding of learning methodologies, instructional design, and talent development practices.

You Will:

Learning Strategy Development: Develop and execute a learning and development strategy for Hims Fulfillment and Pharmacy utilizing TWI methodology.
Program Design and Delivery: Design and deliver impactful learning experiences, including instructor-led training, train-the-trainer, e-learning modules and other relevant formats.
Learning Technology Management: Implement learning management systems (LMS) or other technology platforms to support the delivery and tracking of learning initiatives. Leverage technology to enhance the learning experience and enable self-directed learning opportunities.
Stakeholder Collaboration: Collaborate with Ops leaders, subject matter experts, and cross-functional teams to identify learning needs, gather content, and align learning initiatives with organizational priorities. Build relationships and influence stakeholders to ensure support and engagement in learning programs.
Performance Evaluation: Develop metrics and evaluation methods to measure the effectiveness of learning programs. Analyze data and feedback to continuously improve and refine learning initiatives, ensuring alignment with desired outcomes and business objectives.
Talent Development: Create and implement career development programs that support employee growth and succession planning. Identify high-potential employees and provide coaching, mentoring, and development opportunities to enhance their skills and capabilities.

You Have:

8-10 years of leading operations/learning development in dynamic environments
BA is required, MBA preferred
Experience working with TWI methodology
Excellent communications skills both verbal and written
Strong prioritization and time management skills with attention to detail
Proficient knowledge of computers and applications such as Microsoft Office (Word, Excel), Google Docs and Gmail
Travel Required: 30%

Our Benefits (there are more but here are some highlights):

Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
Employee discounts on hims & hers & Apostrophe online products
401k benefits with employer matching contribution
Offsite team retreats

Conditions of Employment:

This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated salary range for your location.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current salary range for US-based employees is

$100,000—$165,000 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.