Hotel Assistant General Manager

Holiday Inn Express Dahlonega is currently hiring for an Assistant General Manager. We recognize that to be successful long-term in a position, compensation and benefits are priorities for applicants. We highlight here our benefits and compensation, followed by culture, and then the specifics of this role. If this feels like a good fit for you and your experience, we would love to hear from you!Benefits:• Employee assistance program - free access to mental healthcare• Employee discount• Free parking• Pet insurance• Consistent scheduleStarting Compensation: $40,000 / year (full-time, salaried position)Culture: At the Holiday Inn Express & Suites Dahlonega, our culture is centered around providing exceptional guest experiences while fostering a positive and supportive work environment for our team members. We know that happy employees make happy guests, and we strive to create a workplace where our employees feel valued, appreciated, and supported. We are committed to providing our team members with ongoing training and development opportunities, and we encourage them to grow and advance their careers within our company.Rooted in a culture of teamwork, collaboration, and a shared commitment to excellence, we know that every employee has something to contribute and immense individual value and potential. At our hotel, we believe that our company culture is what sets us apart from our competitors. We strive to create a workplace that our employees are proud to be a part of and that our guests can feel good about supporting and returning to each time they visit this corner of Georgia.The Role: We are seeking a highly motivated professional with a passion for the hotel business, some previous experience, and the desire to lead a truly exemplary team. The Assistant General Manager (AGM) will assist the General Manager in managing the daily operations of the hotel, ensuring the highest level of service for our guests, and promoting our people-first workplace culture.Responsibilities:• Serve as the primary point of leadership for the front desk and housekeeping departments.• Assist the General Manager in all aspects of hotel operations, including guest services, housekeeping, maintenance, amenities, and sundries.• Ensure that the hotel is operating efficiently and effectively.• Provide ongoing training and coaching to staff.• Develop and implement strategies to improve guest satisfaction, employee engagement, and profitability.• Assist in regular review of financial reports in tandem with leadership to ensure that the hotel is meeting its financial goals.• Ensure that all guests receive exceptional service and that any complaints are resolved quickly and effectively.• Maintain a strong working relationship with all team members to ensure a seamless guest experience.• Maintain a safe and secure environment for all guests and employees, ensuring that all safety procedures are followed.Qualifications:• Preference given to candidates with a hospitality management educational background.• At least 2 years experience in hotel management with an operational background preferred.• Excellent communication and customer service skills.• Strong leadership and interpersonal skills.• Ability to multitask and work in a fast-paced environment.• Knowledge of hotel operations, including front office, housekeeping, and maintenance.• Experience with hotel management software preferred.• Ability to work flexible hours, including weekends, holidays, on-call, or covering shifts as needed.If this sounds like a place where you would thrive and you meet the above requirements, we would encourage you to apply for this unique opportunity!Holiday Inn Express & Suites Dahlonega is an equal employment opportunity employer. We provide an inclusive environment and do not discriminate based on race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. Holiday Inn Express & Suites Dahlonega participates in E-Verify to confirm the employment eligibility of all new hires.