Customer Support Representative - Bilingual Spanish (Hybrid)

A company is looking for a Customer Support Specialist. Key Responsibilities: • Answer incoming phone calls, live chats, and emails to assist customers with fuel purchases and product navigation • Place outbound calls to follow up with customers and partners • Provide exceptional customer service and develop expertise in the product Required Qualifications: • 2+ years experience in remote customer support within fintech or tech startups• Experience with customer support tools like Zendesk• Prior involvement in projects or process improvement initiatives• Passion for customer service and self-motivation• Experience in fast-paced environments with multitasking abilities