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Job details

Regional Associate

Honor is a leading home care network that combines technology with quality care for aging adults. The company is looking for a Regional Associate to provide exceptional support to clients and Care Professionals.

Skills

  • Customer service experience
  • Problem-solving skills
  • Strong communication
  • Multi-tasking abilities
  • Attention to detail

Responsibilities

  • Provide exceptional service directly to clients and Care Pros
  • Assist clients by responding to inquiries and managing care plans
  • Support Care Pros with inbound requests and coaching
  • Execute staffing best practices for optimal match between Care Pros and clients
  • Identify issues for escalation and provide a timely resolution
  • Coordinate with market team members for seamless experiences
  • Manage updates to client accounts and care plans
  • Facilitate changes in Care Pro availability

Benefits

  • Equity options
  • 401K with 4% match
  • Medical, dental and vision coverage
  • Short and long-term disability insurance
  • Generous time off
  • Mental health benefits
  • Wellness program
To read the complete job description, please click on the ‘Apply’ button
Honor Glassdoor Company Review
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Honor DE&I Review
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CEO of Honor
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Seth Sternberg
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Honor exists to expand the world's capacity to care.

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BENEFITS & PERKS
Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$1,890/yr - $1,890/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
October 17, 2024

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