Hopscotch Primary Care is seeking a Senior Associate of Operations Excellence to enhance clinic operations across Western North Carolina. You'll manage onboarding, training programs, and ensure adherence to processes aimed at achieving operational excellence.
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Skills
Training development
Operational procedures
Customer service standards
Communication skills
Problem-solving skills
Responsibilities
Manage the onboarding process for new care team members
Monitor and evaluate performance of new care team members
Design and deliver training materials and programs
Collaborate with market leadership on process adherence
Assist in planning the opening of new clinics
Support process improvements across clinics
Education
Associate’s degree or higher in related field
Benefits
Health insurance
Retirement plans
Professional development opportunities
To read the complete job description, please click on the ‘Apply’ button