Job details
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Client Support Specialist
HopSkipDrive is seeking a Client Support Specialist to provide outstanding support for clients and consumers with a focus on client engagement and satisfaction.
Skills
- Proficiency in Google Workspace
- Experience in providing excellent customer service
- Ability to multitask and work cohesively in a team
Responsibilities
- Provide excellent customer service via phone, text, chat, and email
- Interact with clients, consumers, and caregivers in the community
- Troubleshoot questions about the app and website
- Gather and share client feedback
- Update and maintain FAQs and knowledge base
Benefits
- Equity for every full-time employee
- Competitive market compensation
- Flexible vacation, medical, dental, and vision benefits
- 401(k) plan
- Opportunity to work in a VC-backed company with significant upside potential
To read the complete job description, please click on the ‘Apply’ button
HopSkipDrive Glassdoor Company Review
Joanna McFarland
3.6
HopSkipDrive DE&I Review
3.8
CEO of HopSkipDrive
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By
HopSkipDrive
Our mission is to give all kids access to opportunity through mobility.
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BENEFITS & PERKS
Dental Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$37,440/yr - $41,600/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
June 19, 2024
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