Job details

Service Representative - Life and Retirement

Horace Mann is seeking a Service Representative to assist educators with their insurance needs. This fully remote position will enable you to leverage your customer service skills while working with a supportive team.

Skills

Customer service
Problem-solving
Communication
Time management

Responsibilities

Develop knowledge of Life and Retirement insurance products
Provide consultative service and support to drive growth and retention
Investigate and solve customer inquiries via multiple communication channels
Meet individual customer service and quality goals
Maintain compliance with company and state regulations

Education

H.S. Diploma or GED required
Bachelor's degree preferred

Benefits

Flexible remote working arrangements
Professional development opportunities
Health benefits
Retirement plans

To read the complete job description, please click on the ‘Apply’ button

Horace Mann Glassdoor Company Review

3.6

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CEO of Horace Mann

Marita Zuraitis

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By Horace Mann

Our mission is to provide lifelong financial well-being for educators and their families through personalized service, advice, and a full range of tailored insurance and financial products.

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Insurance Carriers

TEAM SIZE