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People Operations Specialist & Office Manager

Get to Know Us

Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs. 

We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.

 What You’ll Do

We’re looking for a People Operations Specialist & Office Manager who thrives in a fast-paced environment and is passionate about delivering an exceptional employee experience. This role will be a key partner in scaling our Onboarding & Compliance programs while providing employee support across HR systems, benefits, and general People operations.

You’ll work closely with the People team to ensure smooth day-to-day operations and help us build scalable processes that support our growing global team. The ideal candidate is a proactive problem-solver with strong communication skills, adept at program management, and highly resourceful in navigating new or unique situations.

As a remote first company, we require minimum 25Mbps consumer grade broadband connection.

Responsibilities:

Onboarding & Compliance

  • Oversee daily office operations, ensuring a well-organized, efficient, and productive workplace by managing office supplies, facilities, vendor relationships, and administrative support functions.

  • Own and continuously improve the New Hire Onboarding Program — from pre-boarding through the first 90 days — ensuring a consistent, engaging, and compliant experience for all new hires.

  • Manage background checks, employment eligibility (I-9), and required documentation in ATS and HRIS systems with accuracy and compliance.

  • Partner cross-functionally with IT, Facilities, and Hiring Managers to deliver seamless onboarding logistics, including equipment, systems access, and team integration.

  • Manage onboarding content and programming, including presentations, onboarding documentation, and feedback loops to drive program improvements.

  • Administer compliance related employee training programs in our Learning Management System (LMS) – EasyLlama — including scheduling, creating learning journeys, and completion tracking/reporting.

  • Drive program management for the HR compliance portfolio conducting regular audits to support annual EEOC reporting, SOC II, CES, and other customer, state or regulatory requirements.

Employee Support & Operations

  • Serve as the first point of contact for employee inquiries via HR@ — addressing Tier 1 questions around benefits, policies, and systems.

  • Maintain and update employee records and HRIS (Rippling) workflow automations and report management. Support the team with employee lifecycle management.

  • Respond to unemployment claims and employment verification requests in a timely manner.

  • Manage SWAG fulfillment and gift card administration for recognizing employee life events, milestones, and company celebrations.

  • Proactively identify process gaps, suggest scalable solutions, and collaborate on People Ops projects and other duties as assigned.

Qualifications :

  • Ability to be in our new San Francisco office 5 days a week

  • 2+ years of experience in People Operations, HR Generalist, Recruiting Operations, or Benefits Coordinator roles — ideally in a startup or fast-growing environment.

  • Hands-on experience with HR systems such as Rippling, Lattice, Ashby (ATS), Checkr, EasyLlama, Confluence, or similar tools.

  • Proactive, self-starter mentality — you love finding answers and solving problems before they surface with proven ability to prioritize effectively in a fast paced environment.

  • Strong written and verbal communication skills with ability to adapt to a variety of audiences.

  • Excellent organizational skills and attention to detail.

  • Ability to handle confidential information with discretion and professionalism.

What Sets You Apart?

  • Experience supporting remote and globally distributed teams — building scalable People programs that foster connection, engagement, and a positive employee experience across time zones.

  • Experience developing People-related content (guides, FAQs, training materials) and leveraging Generative AI tools to enhance productivity, automate tasks, and scale People Ops work.

Perks of Horizon3.ai

  • Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.

  • Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.

  • Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.

  • Remote Work: We are a 100% remote company. Enjoy the convenience and work-life balance that comes with remote work. 

  • Competitive Compensation: We offer competitive salary and benefits which includes health, vision & dental care for you and your family, a flexible vacation policy, and generous parental leave. 

Compensation and Values

At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

In accordance with various State’s transparency regulations, we provide the following salary range information for this position:

  • Base salary range: $85,000 - $110,000 annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.

  • Additional compensation: This role may also be eligible for an equity package (in the form of stock options). If any other compensation benefits apply, they will be discussed during the interview process.

You Belong Here

Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law.

Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth.

We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. 

Application Note

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Average salary estimate

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What You Should Know About People Operations Specialist & Office Manager, Horizon3 AI

At Horizon3.ai, we're on the lookout for a dynamic People Operations Specialist & Office Manager to join our San Francisco team. As a fast-growing cybersecurity company, we are dedicated to helping organizations preemptively address exploitable attack vectors with our innovative NodeZeroTM platform. In this role, you'll play a crucial part in shaping a fantastic employee experience while managing onboarding and compliance for our diverse and talented team. We need someone who thrives in a fast-paced environment and is eager to streamline our operations, ensuring every new hire feels welcomed and equipped to succeed. You'll be leading onboarding processes, from overseeing logistical support to managing compliance training programs within our Learning Management System. With a strong focus on communication and organization, you'll be the go-to person for employee inquiries and will help maintain our HR systems efficiently. This position offers the unique opportunity to directly impact our company culture and employee engagement within a remote-first setting. If you have a proactive approach, a knack for problem-solving, and a passion for people, we would love to see you join our crew at Horizon3.ai, where every member is integral to our collective success. Let's work together and create an exceptional workplace for all!

Frequently Asked Questions (FAQs) for People Operations Specialist & Office Manager Role at Horizon3 AI
What qualifications are needed for the People Operations Specialist & Office Manager role at Horizon3.ai?

For the People Operations Specialist & Office Manager position at Horizon3.ai, applicants should ideally possess over 2 years of experience in People Operations, HR Generalist or similar roles, preferably in a startup or fast-paced environment. Familiarity with HR systems like Rippling and strong organizational and communication skills are essential in this role.

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What are the primary responsibilities of a People Operations Specialist & Office Manager at Horizon3.ai?

As a People Operations Specialist & Office Manager at Horizon3.ai, you'll be responsible for overseeing daily office operations, managing the onboarding process, and ensuring compliance with various HR regulations. You will serve as the first point of contact for employee inquiries, maintain employee records, and drive improvements in HR programs and processes.

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How does Horizon3.ai support the onboarding process for new hires?

Horizon3.ai places significant emphasis on a seamless onboarding experience for new hires. In the People Operations Specialist & Office Manager role, you will own and continuously improve the New Hire Onboarding Program, ensuring that every aspect from pre-boarding to the first 90 days is engaging and compliant.

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What kind of work environment does Horizon3.ai provide for the People Operations Specialist & Office Manager?

Horizon3.ai operates as a remote-first company, offering the flexibility of remote work while fostering a collaborative culture. The work environment is inclusive, promoting diversity and engagement among team members, which is essential for the success of the People Operations Specialist & Office Manager role.

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What perks and compensation can a People Operations Specialist & Office Manager expect at Horizon3.ai?

At Horizon3.ai, the People Operations Specialist & Office Manager role comes with competitive compensation ranging from $85,000 to $110,000 annually, as well as additional equity packages. The company also provides health, vision, and dental benefits, flexible vacation policies, and generous parental leave.

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Common Interview Questions for People Operations Specialist & Office Manager
What inspired you to apply for the People Operations Specialist & Office Manager position at Horizon3.ai?

In answering this question, candidates should express their passion for people operations and how the company's mission in cybersecurity resonates with their professional goals, emphasizing their desire to enhance employee experiences.

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Can you describe your experience with onboarding processes?

Candidates should discuss any previous roles where they managed or improved onboarding processes, highlighting key initiatives they implemented that enhanced new hire integration and compliance.

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How do you handle confidential information in HR roles?

It's important to articulate a strong understanding of confidentiality protocols and provide examples of how they have effectively handled sensitive employee information in past positions, ensuring trust and compliance.

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What do you consider the most critical aspect of supporting a remote workforce?

Responding to this question requires candidates to highlight communication strategies and tools they've employed in the past to ensure team cohesion and engagement, especially with geographically-diverse teams.

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How would you improve our onboarding experience based on your previous experiences?

Candidates should share specific experiences from past roles where they've identified gaps in onboarding processes and proposed scalable solutions that enhanced the new hire experience.

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Tell us about a time you navigated a unique challenge in a fast-paced People Operations role.

This is an excellent opportunity for a candidate to showcase problem-solving skills through a specific example where they successfully addressed unexpected challenges and implemented effective solutions.

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How do you keep yourself organized while managing multiple tasks?

Candidates should discuss personal organization strategies they effectively use, such as project management tools or prioritization techniques, emphasizing their ability to balance routine tasks with urgent responsibilities.

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What role does feedback play in managing employees?

In answering this, candidates should demonstrate their understanding of feedback's importance in fostering growth and engagement, and provide examples of how they've cultivated open communication lines with employees.

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Could you explain your familiarity with HR software tools like Rippling or ATS systems?

Here, candidates should detail their experience and expertise with specific HR software tools, reflecting competency in managing employee records, compliance, and reporting functions efficiently.

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What strategies do you employ to maintain employee morale during busy periods?

Candidates should share creative initiatives or activities they've implemented in past roles to enhance team spirit and maintain morale, especially during high-stress times.

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Horizon3.ai's mission is to help you find and fix attack vectors before attackers can exploit them. NodeZero, our autonomous penetration testing solution, enables organizations to continuously assess ...the security posture of their enterprise, in...

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