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Senior Developer- Salesforce CRM Analytics

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.

We use these values to fuel superior results:

Lock arms

We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

Show hustle

We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.

Embrace change

From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.

Elevate empathy

We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.

Never settle

We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.

But enough about us. Let’s talk about you. 

As a Senior Analytics (CRM-A and Tableau) Developer, you'll embark on a journey of learning and growth in Data and Analytics. You'll take ownership of mid-scale projects and gradually build your expertise in designing and implementing Salesforce solutions. This role offers a platform for you to cultivate your analytical, interpersonal, and creative problem-solving skills, while also gaining valuable exposure to business management and leadership. You'll be closely mentored by experienced developers, consultants, and project managers, providing you with a solid foundation in Salesforce capabilities and guiding you toward delivering enhanced client experiences.

What you’ll do:  

  • Connect external sources (Amazon S3, Snowflake, Databricks, Postgres, BigQuery) with CRM-A
  • Create large and complex Recipes and Dataflows, manage Datasets, customize dashboards, optimize Dashboard performance,
  • Work with the Senior Technical leads and Solution Specialists to design build and test CRM-A and Tableau solutions
  • Develop aesthetic and usable interfaces on the Salesforce Platform
  • Write SAQL/SQL/SOQL/SOSL and JSON queries to manipulate data
  • Ensure coding standards are followed and evolved with project experience
  • Review the development work consistently and own the quality of the development work
  • Keep the project manager well informed of the status of development efforts.
  • Ensure code quality using appropriate tools
  • Enforce the best practices and coding standards
  • Your day-to-day will involve participating in designing and building CRM-A & Tableau solutions, proof of concepts, triaging and fixing issues, demonstrating built solutions in sprint demos, etc.

 

Who you are:  

  • You have a strong ability to support the creation of innovative digital transformation strategies and to help deliver and implement an operational solution that is customer-centric.
  • You are a technology enthusiast and can support a program’s diagnostics surrounding complex business/technical challenges to implement innovative digital solutions with the latest technologies.
  • You are hands-on in the design and development of custom solutions, Application Integrations, and Data Migration.
  • You are passionate about technology and are driven to keep up to date with the latest functionality.
  • You are flexible with the ability to handle multiple demands, shifting priorities, and rapid change. Ambiguity is not something that scares you.
  • You are recognized as trusted, empathetic, and accountable in relationships with clients, colleagues, vendors, and other industry professionals.
  • You are optimistic and demonstrate a positive mental attitude. You persist in seeking goals and operate from a commitment to success rather than fear of failure.

 

What you bring: 

  • 3-8 years of development experience. The ideal candidate has experience working with the CRM-A and Tableau platforms including building solutions, user experience, integrations with internal and external systems, QA, deployments, and maintenance.
  • 2+ years of development experience on the Salesforce platform is good to have.
  • Understanding of handling high volume source data, data transformation, visualization design strategy, chart types and use case familiarity, data-driven insights to optimize, designing skills to bring forth relevant information while allowing drilling down into details
  • Astute understanding of principles of CRM-A design, aware of CRM-A limitations
  • Background of working in mid to large analytics systems, or complete software product lifecycle exposure
  • Experience creating complex reports and dashboards, setting up application connectors (Tableau Online, Google Analytics, Dynamics 360)
  • Understanding of SDLC, Agile, and Waterfall Models.
  • Intermediate level understanding of the Salesforce product suite, including Data Cloud
  • Ability to translate business needs into technical requirements
  • Detail-oriented individual who can rapidly learn and take advantage of new concepts, business models, and technologies.
  • Good verbal and written communication skills.
  • Must be willing to travel to client sites.

 

Team Expectations: 

We work with our consultants to equip them with skills and experience to deliver the below expectation to clients.  

  • We set our clients up for success (proactive best practice leadership, clear expectations, assumptions validated) 
  • We know the business problem we are solving (validated before we build) 
  • We have agreement between client and team about what good looks like (written down) 
  • We build elegant, efficient solutions (find the right line between code and config, minimal technical debt) 
  • We test our work before deploying (always) 
  • We treat our client's environments with care and respect (measure twice / cut once) 
  • We ask for help when we need it (we are aware of our blind spots) 
  • We are transparent (communicate risk, issues, bad news in a timely and clear way) 
  • We help our clients become competent and confident owners of their solution (clean documentation, clear training) 
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Average salary estimate

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What You Should Know About Senior Developer- Salesforce CRM Analytics, Horizontal Digital

At Horizontal Digital, we're on the hunt for an innovative Senior Developer - Salesforce CRM Analytics to join our dynamic team! In this role, you'll not only be diving into intricate data and analytics but also be empowered to lead mid-scale projects that will challenge your creativity and enhance your technical prowess. Imagine connecting external sources like Amazon S3 and Snowflake with CRM-A, crafting complex Recipes, and optimizing dashboards that bring data to life! You will work shoulder to shoulder with seasoned developers and consultants, gaining hands-on experience that elevates your understanding of Salesforce solutions. We're all about collaboration, so you’ll lock arms with our Senior Technical leads to design, build, and rigorously test solutions that make a significant impact. We value adaptability and creativity, and we're looking for someone who isn't intimidated by ambiguity and change. In this role, you’ll get to influence decisions that genuinely uplift client experiences. Your journey towards mastery in Salesforce capabilities starts here, backed by a supportive network of professionals committed to your growth. So, if you're a tech enthusiast with a knack for problem-solving, ready to embrace the unexpected while crafting solutions that are empathetic and user-friendly, we’d love to hear from you. Don’t miss out on an opportunity to make your mark as a Senior Developer - Salesforce CRM Analytics at Horizontal Digital!

Frequently Asked Questions (FAQs) for Senior Developer- Salesforce CRM Analytics Role at Horizontal Digital
What are the key responsibilities of a Senior Developer - Salesforce CRM Analytics at Horizontal Digital?

As a Senior Developer - Salesforce CRM Analytics at Horizontal Digital, you will have various responsibilities, including connecting external sources with CRM-A, creating complex Recipes and Dataflows, managing datasets, and developing aesthetic user interfaces on the Salesforce platform. Collaborating closely with Senior Technical leads, you'll design, build, and test solutions while ensuring coding standards are followed for high-quality outputs.

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What qualifications are needed to apply for the Senior Developer - Salesforce CRM Analytics position at Horizontal Digital?

Ideal candidates for the Senior Developer - Salesforce CRM Analytics position at Horizontal Digital should have 3-8 years of development experience, preferably with CRM-A and Tableau. While 2+ years of experience on the Salesforce platform is beneficial, a solid understanding of data visualization design strategies, data transformation, and application integrations is crucial.

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How does Horizontal Digital support the growth of its Senior Developer - Salesforce CRM Analytics?

Horizontal Digital is committed to nurturing the growth of its Senior Developers. You will be closely mentored by experienced developers and project managers, providing you with a robust foundation in Salesforce capabilities. This mentorship will help you cultivate your analytical and problem-solving skills while enhancing your exposure to business management and client interactions.

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What skills should a Senior Developer - Salesforce CRM Analytics possess?

A Senior Developer - Salesforce CRM Analytics at Horizontal Digital should possess strong analytical abilities, a passion for technology, and the capability to handle multiple demands. They should also be detail-oriented, adaptable to changing priorities, and effective in verbal and written communication. Proficiency in SAQL/SQL/SOQL/SOSL and JSON queries will also be key.

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What is the team culture like at Horizontal Digital for Senior Developers?

The team culture at Horizontal Digital is collaborative and supportive, emphasizing proactive leadership and clear communication. Senior Developers are encouraged to engage in transparent conversations about challenges, seek help when needed, and participate in decision-making processes that lead to innovative and efficient solutions. It's a place where everyone thrives on pushing the boundaries of success.

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Common Interview Questions for Senior Developer- Salesforce CRM Analytics
Can you explain your experience with Salesforce CRM-A and Tableau?

When answering this question, be sure to detail specific projects where you've utilized CRM-A and Tableau. Highlight your roles, the challenges you faced, and how you overcame them. Discuss any impactful solutions you developed and the technologies you integrated with to showcase your comprehensive understanding of these platforms.

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How do you ensure code quality in your projects?

Discuss the methodologies you follow for maintaining code quality, such as code reviews, automated testing, and adhering to coding standards. Mention any specific tools or practices you've implemented to ensure clean and efficient code that meets project requirements, which demonstrates your commitment to excellence in development.

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Describe a time you had to manage multiple conflicting priorities. How did you handle it?

Provide a structured response by outlining the situation, your approach to prioritization, and the outcome. Highlight your organizational skills and flexibility under pressure, emphasizing how you communicated with team members and stakeholders to align on the project goals and ensure timely delivery.

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How do you go about optimizing dashboard performance in Salesforce?

Share specific strategies you have successfully employed to enhance dashboard performance, such as streamlining data sources, minimizing queries, and leveraging best practices in UI design. Be clear about how these optimizations improved user experience and decision-making for clients.

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What steps do you take when connecting external data sources to CRM-A?

Explain the process you follow, including the identification of data sources, understanding data formats, and using connector tools effectively. Discuss any challenges encountered and how you addressed them, demonstrating your technical expertise and problem-solving abilities.

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How do you stay updated with the latest Salesforce functionalities?

Mention the resources you use to stay informed, such as joining online communities, attending Salesforce events, following industry blogs, and partaking in professional courses. Emphasize your commitment to continuous learning and how it benefits your work and the projects at Horizontal Digital.

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Can you give an example of how you handled a significant data migration challenge?

Talk about a specific data migration project, including the complexities involved, your role in facilitating the transition, and the successful results. Highlight your technical skills and how you ensured data integrity throughout the process, showcasing your critical thinking and analytical capabilities.

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What strategies do you use to ensure effective communication with clients?

Discuss your approach to understanding client requirements thoroughly, setting regular update meetings, and using project management tools for transparency. Highlight a specific instance where your communication contributed to a successful project outcome, showcasing your client management skills.

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How do you handle feedback from team members during code reviews?

Emphasize your openness to constructive criticism and how you actively seek feedback from peers to improve your work. Share how you incorporate suggestions into your coding practices and encourage an environment of collaboration and idea exchange during reviews.

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Describe your experience with Agile development methodologies.

Provide insights into your experience participating in Agile processes—mention sprints, retrospectives, and daily stand-ups you’ve been part of. Highlight how Agile practices have positively impacted project delivery and team collaboration in your previous roles.

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EMPLOYMENT TYPE
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DATE POSTED
December 17, 2024

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