Job details

Hospitality Associate Asset Manager – Military Lodging

Lendlease serves as the exclusive owner, developer, design-builder, and asset manager, for the Department of Defense’s only privatized lodging program. In total, the 50-year Privatization of Army Lodging (PAL) program will result in the development and/or renovation of more than 12,000 hotel rooms across 40 military installations nationwide.

JOB SUMMARY:

In this role, you will support PAL’s Senior Asset Managers to optimize hotel operating margins across their portfolios. You will travel to military installations across the country about 10%-20% of the time, mostly 1 – 2-night stays per trip.

ESSENTIAL RESPONSIBILITIES:

The following is intended to describe the general nature and level of work anticipated to be performed. It is not an exhaustive list of all that may be required.

Manage and Monitor Utility Usage and Billing Reconciliation

Monitor billing while cross referencing meter reads and consumption estimates, as well as historical data, to spot billing anomalies and identify potential billing errors. Research to determine and provide proof of any overpayments, seeing efforts through to recoup overbilling through billing credits. Understand the Municipal Services Agreements and see to the enforcement of any underprovided service. Work with Lendlease's energy group to identify opportunities to reduce energy consumption and apply solutions. Manage utility monitoring consultants, enforce consulting agreement terms, and ensure deliverables are met.

Maximize Financial Performance of Hotels

Monitor and analyze hotel operation financials and guest satisfaction data to identify opportunities for increasing profit margins. Collaborate with hotel management to trial and implement changes. Collaborate with PAL Development on development project scoping to maximize returns on investment. Support Senior Asset Managers in the annual Operation and Capital budget processes.

Manage Vehicle Fleet

Coordinate with the hotel properties to determine specific vehicle needs for the effective operation of each property. Partner with fleet service vendor Enterprise to optimize fleet management, including acquisition and disposition of vehicles. Optimize fleet costs by enforcing maintenance agreement usage and compliance.

Client Reporting Support

Compile regular and ad hoc reports for clients (Army), along with providing data analysis as needed/requested.

MINIMUM REQUIREMENTS:

Strong data analysis skills with a demonstrated ability to surface important findings.
Intermediate to Advanced Excel proficiency with at least a mastery of data cleaning formulas, data analysis formulas, and pivot tables. Able to compile data from different sources (i.e. Power Query) is preferred. Skilled in Power BI and Smartsheet are both a strong plus.
Strong communication skills with the ability to clearly explain complex data verbally, in writing, and visually through graphs and charts to non-technical individuals.
Experience or education in hotel asset management is a strong plus.
An advanced understanding of utility providers' Municipal Services Agreements, as well as general legal documents, is a strong plus.
Excellent and persistent follow through skills, with a mindset of treating the company’s money as if it was one's own money.
Able to consistently maintain a customer service approach with clients.
Bachelor’s Degree in finance, hotel management, real estate, business or related field, or equivalent experience.

Please Note: Certain site-based roles may require adherence to additional client requirements to work on site, which may include COVID-19 vaccinations

Lendlease is all about creating places where people feel comfortable in their environment, allowing us all to be the best we can be. We have long upheld the values of

Equity, Diversity & Inclusion

– no matter who our people are, where they are from, or what their beliefs are. A diverse and inclusive workplace not only means people feel valued and accepted, it helps build a better, stronger and more innovative Lendlease.

Committed to advancing Equity, Diversity and Inclusion is our Americas CEO, Claire Johnston. Throughout her career at Lendlease, Claire has been a champion for DEI, serving as Executive Sponsor of the LGBTQ+ employee resource group, now known as Pride Americas. As CEO, she also leads Lendlease’s DE&I Advisory Council.

Lendlease is an equal opportunity, affirmative action employer.

All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

Please Click Here for an explanation of your Equal Employment Opportunity rights.

VEVRRA Federal Contractor

Lendlease Job Applicant Privacy Notice for California Residents

Please click on the link to view the

Lendlease Privacy Notice for California Residents

We are an E-Verify Participant:

English & Spanish