Job details

Hot Shot/Order Entry Specialist (3 to 5 days per month)

Company Profile

At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 35 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world.

Overview

As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers.

You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect.

Responsibilities

Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"
Analyze customer situations and determine viable options that will serve them best
Accurately place telephone orders offering specials, promotions and services that help meet customers needs
Work independently and professionally

Qualifications

Are you:

Flexibility is a must in this position
Proficient in keyboarding and computer skills
Able to analyze problems
Able to work under stress
Able to perform essential duties and responsibilities with efficiency and accuracy
Able to handle confidential information
Able to type 30+ WPM

Why Melaleuca

Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.

Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.

Excellent compensation - in addition to an hourly wage, we offer comprehensive benefits that include all you would expect plus some remarkable surprises, such as: