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Job details

Hotel Breakfast Attendant

Summary

Responsible for providing a safe and memorable food and beverage experience for our guests.


Job Duties

  • Provides friendly personalized service to all guests.
  • Maintains established par levels for food, beverages and service supplies. Takes inventory, reorders supplies.
  • Receives merchandise, confirms it with the order, labels it (if necessary), and stores it in the proper location. Follows the First-in/First-out inventory management system to prevent unused and/or expired items.
  • Adheres to all applicable company, brand, and local health department requirements.
  • Prepares & arranges food & beverage items in an attractive, abundant-looking, organized, clean presentation in-line with company / brand standards. Continuously monitors and replenishes the buffet as needed.
  • Maintains temperature control so that all hot/cold food is safe for consumption.
  • Setup dishes/trays, napkins, utensils, cups and other service ware.
  • Maintains cleanliness & appearance of dining & service areas – arranges furniture, clears and cleans tables, cleans spills, removes trash.
  • Breaks down buffet, properly disposing of food items that cannot be reused; Properly stores reusable food items.
  • Washes and stores serving equipment including utensils, displays, chafing pans.
  • Cleans dispensers and equipment daily. Performs routine extensive cleaning per manufacturer's recommendations.
  • Cleans service and dining area. Vacuum carpet, mops floor, wipes walls, etc.
  • Additional duties may be added at any time at the discretion of management


Consistently models the behavior of a ‘Baywood Ambassador’ who:
  • Maintains a professional image, including grooming, verbiage, and body language, at all times.
  • Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.
  • Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
  • Fosters teamwork by offering assistance to others, as needed.
  • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
  • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
  • Recommends other Baywood properties to our guests, when appropriate.
  • Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’ demonstrating our motto ‘It’s Better at Baywood!’

Skills/Qualifications


Educational/Vocational Preparation:

  • High school graduate or equivalent preferred.
  • Food Handlers Certification/Training preferred

Experience:

  • Previous food service experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for food service experience

Additional Skills:

  • Ability to complete and pass a state or nationally recognized food safety program.
  • Ability to communicate effectively, both written and oral.
  • Ability to read and understand packaging labels, preparation instructions, manuals.


Physical Demands

  • Walking and Standing: 98% (Must be able to stand for the entire shift, usually 8 hours)
    • Must be able to carry 40 lbs. up to 25 feet.
  • Sitting: 2%
  • Bending, Stooping, Stretching: 50%
    • Must be able to bend at the knees with up to 40 lbs., standing to an upright position.
  • Lifting, Push/Pull: 50%
    • Must be able to lift 40 lbs. to the waist, chest, and above the head.
  • Driving: none
  • Traveling: none


Environmental Conditions:

  • Inside: Protection from weather conditions but not temperature changes

  • Outside: Rarely

Launched in 1987, Fairfield by Marriott has become a global leader in the upper midscale hotel industry tier by offering a beautifully simple stay wherever guests travel, with a calming, reliable experience characterized by warm hospitality, all a...

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DATE POSTED
July 22, 2023

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